[Resolved]  Sun Direct — Non reception of channels except their INFO Channel

Address:

Thane, Maharashtra

I am a sundirect customer. Since the last one week, i am unable to receive any channels, except for their INFO channel. I am totally "SATISFIED" with the responses received from their call centre. Every time, they try to resolve and provide the same anwer - WE HAVE RAISED TO THE TECHNICAL TEAM, PLEASE CHECK IN 12 HOURS, WE ASSURE THAT THE PROBLEM WILL RESOLVE". What love is that the human interface repeats the same wordings... everytime you log a call. Would have been better if we had a INTERACTIVE COMPUTER on the other side, which atleast would have given a standard replies. Everytime you ask for their SUPERIOR, he is not there. I fear if is there at all ?

Numerous Calls, 10 Compliant Numbers and 1 Week - STILL THERE - WITHOUT A RECEIPTION AND WITHOUT A RESOLUTION

once you have purchased the same, WHO CARES !!! - Neither their dealer, neither there call centre, nor their Kalyan centre....

When TATA SKY people provide a installation in 2 HOURS, SUNDIRECT provides a resolution in TWO WEEKS (if not early... )

Will keep you posted once the issue gets resolved. Hopefully there wont be a birthday celebrations

GOD BLESS THEM