[Resolved]  Sun Direct HD — Set Top box not serviced for 2 months

Address:

Chennai, Tamil Nadu

To : [protected]@sundirect.in,
From : Vasanth <vasanthkumar.[protected]@gmail.com>,
Date :10/11/2012 09:35 PM
Sub: Complaint No:1-[protected]; Long delay in service delivery on sun direct SUN HD

Hi,

Immediate response required.

Till now I did't get the set top box.. I totally disappointed with the service you do. They gave some offers like pay 10 months subscription and get new HD recording box. I cannot spent that much for sun direct as you removed "Puthiya Thalaimurai" from ur network and no much HD channels. If you provide "Puthiya thalaimurai", I can top up for 10 months. Otherwise give the serviced HD box back ASAP or refund the sun direct amount,so that I can choose other vendors.


Regards,
Vasanth Kumar S
__________________

Hi,

I have raised a complaint(1-[protected]) for the long delay in Set top box servicing. I am using HD box D[protected],Given for service on 8th sep 12.till now its not serviced. i have paid 700 for 3 months for HD. that was wasted for a month now. Refund the month recharge amount or extend the validity with respect to the service delivery.

Need immediate action on this.

My Mobile No:
99******61

Smart card No:
[protected]

Box number :
D[protected]
H[protected]

Service given date :
08/09/2012

Paid :
Rs.350
Temporaryly they provide ordinary set top box.

Service Given to:
Inficom Business service
#76d,Pillayar koil street,
Thiruvanmiyur
Chennai - 41
[protected]@gmail.com

Ph:[protected]
[protected]


Regards,
Vasanth