[Resolved]  Sun Direct — No Signal message on all my channels

Address:

South Delhi, Delhi

Hi,

I am one of the old customer of Sundirect staying in Malviya Nagar, customer id : CR-2372250. Recently sundirect had provided the free re-alignment facility to all his customers. I have raised the complain against these guys to do the re-alignment as early as possible but no response. Later 1 month back, I am not able to see any channels and I am getting on all of the channels message as "No Signal".

During this period I have tried calling there customer care department several times. Below are the different complaint numbers provided by them:
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There were more complains I dont have the track of them. Each time these guys wait for 24 hrs. but no response. Its almost 1 month I have not seen any of there tech guys coming in doing the fix. Today they provided there distributors B S Trader, JE/12A mobile/phone number [protected] of Malviya Nagar which are not working.

I want them to fix this issue ASAP and refund back the amount for the period where in I am not able to see any channels. if they are not able to fix it they should take away there set top box and refund the money back.

While surfing over the net, I am seeing most of the people are not satisfied with service of Sundirect. I am really frusturated and want through this website they should ask the sundirect team and get this resolve ASAP.

Thanks,
Ravi Shanker Gupta
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