[Resolved]  Sun Direct — not receiving channel

Sun Direct — Not Getting a single channel (even the info channel))

I had purchased Sundirect dish connection a year ago. From the last 4 days we were not getting a single channel. If we called to the customer care they are saying it is a satelite problem. But before that we got only some channels at that time also they told it is a satelite problem. And my neighbour is getting all channels at present. But we are not getting a single channel. If it is a satelite problem, how few people are getting channels and how few people getting some channels and how few people will not get a single channel. I hadn't heared anybody who says he was not getting a single channel.

So please look into this issue. If my smart card number is required i will display it here.

Thanks,
Vinod

SUN DIRECT TV Channel — Not Showing the entire channel

Dear Sir,

From Last 2 month I am contacting them for not showing the entire Channels as for which I have paid for. When ever I call they always say there is the satelite problem, soon the technicians boy will come and solve the problem. But till date they dont send anyone, and my monthly rental is deducting month by month. I also told to hold my account till the time the technicians come and solve the problem they dont want to do that also. Aftering asking them provide the contact number of my Account Dealer or that technicians who will be visiting, even that information also they do not want to give.

There is no problem with other satelite, why there is the problem with only SUN direct satelite. May be there why dont they hold my account till the Technicians come and give the solution of satelite issue.

After contact them from 2 month, I writing to you for Help. As I Paid for the service, still I dont receiving the proper service.


Thanks and Regards,
Srikant Kirti
+91 [protected]
[protected]@rediffmail.com
Sector 8 Charkop Kandivali West
Mumbai - 400067
Maharashtra

This is the problem with all the sun direct customers.