[Resolved] Sun Direct — improper service | |||
Dr Leo LK Trivandrum Mobile [protected]. Sun Direct card No. [protected] - R. Recharge Card No. [protected]. Complaint No.1-[protected]. Sir, still on 30thApril2011,at 8 PM, I did not get any channel both news and pay channel. The only mistake I did was I recharged on 26th April 2011 and I thought that your DTh connection is best. Please reconnect my channels I have Regarged my Basic malayalam channel with Rs 110/- on 26/04/2011. I was getting News Channels before my recharge. But After my recharging, i did not get any channels both news and payed Channels.I ger information like E48-32 No Sginal and E52-32 Searching for Signal only. I logged complaint on the same day but till dated 28/04/2011 at 9 PM I did not get any channels. Please do the needful immediately. Please do not repeat it.Please give 30 days validity on clearing the complaints. I simply waste money and time on you, by using net and tele phone calls. It actually reduce your reliability over other DTh Services, Dr Leo LK NB: till today, 30th April at 10 P, no one has called me or visited my place to correct it. I have been calling and sending mails for four dys to customer care centre without any result. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
i am purchased a sun dth on[protected]. many channels are not available from oct 2010, and we are called the customer care to solve the problem.again we put complaint (no.[protected])on[protected].furtheragain ref no.hy[protected] on[protected], again hy[protected] on[protected].our problems is continued, what will do further ?...
sir.
I Anish c Thomas Smart card No: r [protected] is a customer of sun direct dth ltd.
I shifted My room From # 31 munniappa layout To next building # 306 munniappa layout
So please kindly send your man to help me for setting the dish.
thank you... your's faithfuly
(Anish c Thomas)
smart card no: r [protected]
box no:H [protected]
moblie no:[protected]
Old Address New Address
# 31 Ground floor, 3rd cross, #306 first floor,
munniappa munniappa layout,
wind tunnel road wind tunnel road
murugesh palaya murugesh palaya
bangalore -17 bangalore -17
I Anish c Thomas Smart card No: r [protected] is a customer of sun direct dth ltd.
I shifted My room From # 31 munniappa layout To next building # 306 munniappa layout
So please kindly send your man to help me for setting the dish.
thank you... your's faithfuly
(Anish c Thomas)
smart card no: r [protected]
box no:H [protected]
moblie no:[protected]
Old Address New Address
# 31 Ground floor, 3rd cross, #306 first floor,
munniappa munniappa layout,
wind tunnel road wind tunnel road
murugesh palaya murugesh palaya
bangalore -17 bangalore -17
JISSI TERRY
South Delhi
Mob :- [protected]
Sun Direct Card No :- [protected] -R
Complaint No :- [protected]
I have recharged my basic hindi channel on 06/7/ 2012 & it was working till 18/7/2012 without any problem. From 19/7/2012 at 13:00 Hrs onwords, I can see E 48-32 No signal & E 52- 32 searching for signal on the TV screen.
I logged a complaint on the same date ( 19/7/2012 ) at around 14:00 Hrs & till date no one has turned back. This shows your poor service.
I have been calling from past two days to customer care center without any result. It is a poor show from sun direct . I want some quick action to be taken, otherwise after few years you will not have a singal customer.
Hope for agood response.
Thanking you
South Delhi
Mob :- [protected]
Sun Direct Card No :- [protected] -R
Complaint No :- [protected]
I have recharged my basic hindi channel on 06/7/ 2012 & it was working till 18/7/2012 without any problem. From 19/7/2012 at 13:00 Hrs onwords, I can see E 48-32 No signal & E 52- 32 searching for signal on the TV screen.
I logged a complaint on the same date ( 19/7/2012 ) at around 14:00 Hrs & till date no one has turned back. This shows your poor service.
I have been calling from past two days to customer care center without any result. It is a poor show from sun direct . I want some quick action to be taken, otherwise after few years you will not have a singal customer.
Hope for agood response.
Thanking you
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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Sun Direct DTH — improper services
Im using sun direct dth i have recharged an amount 1000rs (don't remember the date) and wanted to activate new channels, i have been trying for couple of months but the customer care no. is not workingplease help.