[Resolved] Sun Direct — improper service

Leolk

Address:

Thiruvananthapuram, Kerala

Dr Leo LK
Trivandrum
Mobile [protected].

Sun Direct card No. [protected] - R.
Recharge Card No. [protected].
Complaint No.1-[protected].

Sir,
still on 30thApril2011,at 8 PM, I did not get any channel both news
and pay channel.
The only mistake I did was I recharged on 26th April 2011 and I
thought that your
DTh connection is best.
Please reconnect my channels

I have Regarged my Basic malayalam channel with Rs 110/- on 26/04/2011.
I was getting News Channels before my recharge.

But After my
recharging, i did not get any channels both news and payed Channels.I
ger information like E48-32 No Sginal and E52-32 Searching for Signal
only.

I logged complaint on the same day but till dated 28/04/2011 at 9 PM I
did not get any channels.

Please do the needful immediately. Please do not repeat it.Please give
30 days validity on clearing the complaints.

I simply waste money and time on you, by using net and tele phone calls.
It actually reduce your reliability over other DTh Services,
Dr Leo LK

NB: till today, 30th April at 10 P, no one has called me or visited my place to
correct it. I have been calling and sending mails for four dys to customer care centre without any result.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shankerm75

from Mumbai, Maharashtra

Sun Direct DTH — improper services

Im using sun direct dth i have recharged an amount 1000rs (don't remember the date) and wanted to activate new channels, i have been trying for couple of months but the customer care no. is not working
please help.

balakrishnant

from Srinagar, Jammu and Kashmir

i am purchased a sun dth on[protected]. many channels are not available from oct 2010, and we are called the customer care to solve the problem.again we put complaint (no.[protected])on[protected].furtheragain ref no.hy[protected] on[protected], again hy[protected] on[protected].our problems is continued, what will do further ?...

anish57

from Mumbai, Maharashtra

sir.

I Anish c Thomas Smart card No: r [protected] is a customer of sun direct dth ltd.

I shifted My room From # 31 munniappa layout To next building # 306 munniappa layout

So please kindly send your man to help me for setting the dish.

thank you... your's faithfuly

(Anish c Thomas)

smart card no: r [protected]

box no:H [protected]

moblie no:[protected]

Old Address New Address

# 31 Ground floor, 3rd cross, #306 first floor,

munniappa munniappa layout,

wind tunnel road wind tunnel road

murugesh palaya murugesh palaya

bangalore -17 bangalore -17

jissi terry

from Delhi, Delhi

JISSI TERRY
South Delhi
Mob :- [protected]

Sun Direct Card No :- [protected] -R
Complaint No :- [protected]

I have recharged my basic hindi channel on 06/7/ 2012 & it was working till 18/7/2012 without any problem. From 19/7/2012 at 13:00 Hrs onwords, I can see E 48-32 No signal & E 52- 32 searching for signal on the TV screen.

I logged a complaint on the same date ( 19/7/2012 ) at around 14:00 Hrs & till date no one has turned back. This shows your poor service.

I have been calling from past two days to customer care center without any result. It is a poor show from sun direct . I want some quick action to be taken, otherwise after few years you will not have a singal customer.

Hope for agood response.

Thanking you