[Resolved]  Sun Direct — very poor customer service

Address:West Delhi, Delhi

Sun Direct DTH service have made a fool of its customers for the last 40 days and I am a victim of the same. Now I feel cheated, fooled, betrayed and fed up with the people. Customer service exe, must have verified my details and given me the complaint nos at least 10 times during this period. Also given the assurances every time I have called up. How can any human being tolerate such indecent attitude.
I must confess and I am fed up, I must advice the promoters to shut this stupid ways. How can an organisation have no contact at higher level other than stereo type answering call centre.
Better behave and show some decency.

customer : Geo Mathew
card no.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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sun dish smart Card No.[protected]R
Name : P.Venkateswarlu


i have followup with last 20 days, it is not done property

it very very sorry to say you.

kindly rectify the problem

please do the needful


p.venkateswarlu
Prof.S.V.Padmanabhan,
Lakireddy Bali Reddy College of Engineering,
Mylavaram,
Krishna Dist., A.P.
Dear Mr.Aswinikumar,
I am a subscriber for Sun Dish. I have paid Rs.@2250/-towards Sun dish connection to the local Dealer. The dish is always giving trouble. In spite of complaints, nobody turns up for service. Since past six months the dish is not at all functioning. Ian trying to revert back to the local Dish antenna fellow, so that I can least enjoy the T.V. I never expected that the service from Sun direct would be so poor. If there is no response I will be forced to approach consumer’s court. Pl avoid unpleasantness.
Padmanabhan
Phone:[protected]
I accept. Even i also fed up with them. When ever i called them they keep telling same lie. They giving poor service.

I request any new user who havs idea to buy SUN DTH, Kindly avoid. Try some other. VERY WORST SERVICE

Arockia Raj
I too agree, Very worst service. I am throwing the set up box & dish out.bcoz no one is there to take care of the customers, All the time customer care line busy. Always unsatisfied answers from dealers, No one is there to pickup the call. Oh god! I have never seen any service worst like this. Please Please Please Don't choose Sun Direct DTH.

Ramji, Bangalore.

Sun Direct DTH — VERY VERY WORST DTH

I Don't know Wat I tel??????????? Simply i say Don't bring SUN DIRECT DTH
Becaust very worst service.....
yes, i also experience the same this is very very poooooooooooooooooooooooooooooor response for customer complaint...

from- Balaji from Vadodara
i also experience the same...
jdiuifk

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