[Resolved]  Sundirect — Very very poor customer care service

Sundirect — Customer Care Very Poor service

Very very poor customer care service

I have Sundirect the past 3 days it is not working i called the customer care also they are not responding properly the Sun direct customer service is very poor service, Because of toll free number & [protected] is cannot contact suddenly.Many more times try engage tone only.This is not a customer care, customer war...

I have been using sundirect dish TV for the last 4 months and I am malayalam baisc channel subscirber. I have taken SUN direct because I am using malayalam channels specially SHALOM TV, JEEVAN TV etc.
Unfortunately both channels removed from this dish. Your customer service is not giving any answer. I think you are cheating customers becasue your planning is that both channels will take pay channels after few days.

So I am requesitng to you that kindly re install both channels immediately for the customers.

Regards.
Joseph Varghese
Gandhidham.

Dear Sir

Past 7 days my sundirect is not working i called the customer care also they are not responding properly the Sun direct customer service is very poor service, Because of toll free number & [protected] is cannot contact suddenly.Many more times try engage tone only. Thye are receiving call 10 to 20 mints, this not a toll free number dont forget that and they allready received all information. After many calls they given the complent No. [protected] they promise me they are resolve this problem with in 2 hours but still it is pending. I allready informed the team leader also but no use he promise me he resolve the problem with in 1 day but same was not done and also dont excpet this type of customer service we don't need also, Pls resolve this problem immediately. smart card no. [protected]R Set of box no.H[protected].

Regards,
Sriharsha

yes i agree, sun direct very poor customer care, always engaged tone only waste of money simply

panneer selvam k
no. 32, kuruvampalayam
nalure,
coimbatore
tamilnadu
smart card number: [protected]
DTH NOT WORKING FOR LAST 2 WEEKS, KINDLY SOLVE THIS PROBLEM

DTH NOT WORKING FOR LAST 2 WEEKS, KINDLY SOLVE THISPROBLEM
SMART CARD NO: [protected]