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[Resolved]  Sundirect — SUNDIRECT REMOVING CHANNELS

I was in use of sundirect because of a devotional channel named 'GodTV' and 'Shalom TV'. Now, they removed the channels from their list. After luring customer with offers, if they remove our most favoourite channels, it is very bad to any organization. They are cheating customers. Also if we want to reach their customer care numbers, it is very less chance to get the line. Please my sincere opinion is do not be get cheated by taking sundirect dish TV, as they may do the same thing for your favourite channels also.

They very well know that customers are in problem as they cannot cancel the connection because they have lost money for the dish, set-top box and as installation charges; which sundirect will not given back. So, customers are in risk. Please beware of this cheating.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Sundirect dish tv, after attracting customers with free offers, now most of the important channels from their telecasting list. Kindly do not proceed for taking this dish Tv as they cheat customers like this.
I am not fully supporting the complain.Sun DTH if fully business oriented.They concentrate only on entertainment channels, i think. I also took the DTH believing their brouchure telling that GOD TV and Daystar is part of their package.I did not know that they have removed the two channels which i want very much.Now i have taken connection and don't know what to do to get those channels.Is there any possiblity to get those channels even with payment.If anyone know about it kindly mail me.

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    Sun Direct
    Customer Care Service
    Customer satisfaction rating
    62%
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    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
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    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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