[Resolved]  Suvidhaa — Appreciation

I'm a small retailer o[censored]ttam nagar area. I've taken suvidhaa software two months back before that i was using itz cash card. Rail ticketing in suvidhaa is free and services are very good. i'd like to appreciate uttam nagar distributor services who helped me whenever i contact him. LIC, BSES and other utility services has increased my earnings.

Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

as per your wordking that you are happy with suvidhaa. than Dear Can you provide me your code and ur contact number???
Subject: WRONG COMMITMENT AND FRAUD CASE BY SALES AGENT SUKUMAR PRAMANIK OF SUVIDHAA INFO SERVE PVT LTD, KOLKATA BRANCH...

With Kind Attn:

Sir I took the services of Suvidhaa from Suvidhaa, Kolkata office Mr. Sukumar Pramanik (Sales Executive) . When I went to take the agency from them they registered in the outlet name SUVIDHAA TRAVELS instead of MAYANET TELECOMMUNICATIONS and even they assured me casually that it’s a simple thing, will be changed within 2months .As I have paid cheques, security deposit of my account so that the agency i am registering must be in the name of MAYANET TELECOMMUNICATIONS & I can be a Suvidhaa retailer but Mr.Sukumar Pramanik(Sales Executive ) and Mr.Tathagatha Saha (then present Area Sales Manager) casually informed that it will be changed without any harassment. They Said it’s just a Casual matter .

These people from Kolkata office not only were not listening to my plea; also they stopped communicating with me, even used to reject my phone calls and now requesting me not to put mails to Mumbai office, they'll do the needful here only.

Also would like to request your good self to put a strong hold on these Regional Sales/Marketing teams, as at the time of selling their products they commit on several things, which they often failure to fulfill after activation. Because I don't want others to suffer in the same manner like me.

Hence it seems as a pure fraud case .

Anyways this time strongly solicit a small & concise reply of yours, thus oblige.


With warm regards,

Biswanath Saha - Prop.,
Maya Net Telecommunication.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Suvidhaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    109
    Pending
    0
    Resolved
    58
    Suvidhaa.com Phone
    +91 92 2322 7227
    +91 22 6776 5300
    Suvidhaa.com Address
    HiTech Plaza, 2nd Floor, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Suvidhaa.com contact information