[Resolved] Suvidhaa Infoserve Pvt. Ltd — Poor service | |||
Hi Suvidhaa team, please rechange your name aasuvidhaa as your name and your service are totally unrelated .,I am franchise for suvidahaa with code 24560. I am not getting proper support from Suvidhaa Mumbai team in terms of booking bus ticket and refund of cancelled tickets. Local sales man is trying his best but due to poor support from head office I am not able to do business with suvidhaa. I tried bus booking for one customer last week. The amount got debited from my account and for nearly 1 hour ticket was not issued, I was told to wait for 1 hour. I had very hard time convincing customer to wait for 1 hour after which I got reply that ticket was not booked. I guess suvidhaa is cheating us by saying that booking is done online but actually this is done manually by contacting travels and then booking which takes one hour. I request suvidhaa to start local support or toll free number for franchisee support and do prompt service. I would strongly discourage anybody from taking up this suvidhaa and make their life Asuvidha FRNACHISE CODE:24560 LOCATION: CHENNAI Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 92 2322 7227
+91 22 6776 5300
HiTech Plaza, 2nd Floor, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
View all Suvidhaa.com contact information
Greetings from the Suvidhaa Grievance Redressal Team!!!
With reference to the above mentioned complaint, we tried calling you on [protected] and [protected] to discuss the issue. Unfortunately there was no answer. We request you to please send us an alternate number where we may call you back. Please send us the complaint details and alternate contact number on cc.[protected]@suvidhaa.net.
We sincerely apologize for the inconvenience caused, we look up to you as a valuable retailer and will ensure that we assist you with best of our abilities to resolve the issues.
Warm Regards,
Grievance Redressal Head.