[Resolved]  Symphony Comfort Systems Ltd / Air Cooler — Water pump is not working

Symphony Comfort System Ltd — No Action on complaint after 4 months also

I made a complaint regarding Symphony Cooler in the month of August. Till date I'm waiting for the resolution of my complaint.

SYMPHONY COMFORT — hang the air cooler

I purchased the air cooler make " symphony winter P[protected]" since 15.05.2009 from chitrangana, daya mandir road, mandsaur. I have been doing the complaints over telephone to dealer, once i have availed the xerox copy of bill and warranty card, and call to company directly. bill till date, no service representative avail to service by company.

Please, provide the service at the earliest.

i too puchesed a kenstar air cooler from jotwani radio centre, station road, hubli my problem is water is not pumping i have registered a complaint daily from last week, still they not taken any bull action, please dont buy air cooler, bad experince

I purchase a Symphony Room Cooler, 22Ltr, from a reputed dealer in Delhi...and I am really unsatisfied with the after sale service of Symphony(a brand name in Air Cooler - Evaporative Air Coolers, Portable Air Coolers, Air Conditioners, Water Heaters, Sauna Heaters etc...in Indian Market) but their after sale service is 0, so, before Buying think about their service atleast Once.

Regards

I agree, I had a similar experience. I purchased Symphony Jumbo on 4-Apr-2010 from Noida and water pump broke down just after 3 months. After sales service is worst, phone only rings, no one picks up and if you get hold of service staff after concentrated effort, you will get some future date for the technician visit and you will end up calling them again and again and getting frustrated.

Kenstar air cooler slimline — water pumping system not functioning

I purchased Kenstar air cooler from the shop R B Zone Naya sadak at ujjain on 24.05.20110.Phone number of R B zone-[protected]). its water pump is not working from the begning and I informed in the customer care centre many times but no use nobody came to solve the problem.I would like to express my bad impression on this prodect.

From R D Gardi Medical college
Surasa Ujjain.

I am also facing problem with service & product is also not good ...
In the Service level Symphony has worst service class in Ahmedabad. I logged a complain before 15 days for faulty main motor in Diet 22ltr Model but i yet not revived from Service center. If Symphony could not cover service then Please take back Instrument & refund my Money. This is my 3rd complain withing 3 month & in every complain i have to take followup with service engineers. I think Symphony company doesn't know about customer level service after 22year's of experience in this field.
On complain No 221405** no one picking up phone or could not answer well about complain status. I also talk withMr Snehal vyas for that but he also give me another number to talk. I don't know why company not implement centralized complain center.

Vishal Lumbhani
Ahmedabad