Symphony Limited Complaints & Reviews

I too regret buying symphony winter air cooler at double the price as compared to otger non-branded coolers. Symphony service is the worst i ever encountered in my life. I registered a complainwith their customer care care center on 14/05/2011. Till 15/05/2011 i made them nearly 100 calls and everytome i was told that the technicianis on the way n he will reach in 10 mins. I beleved them n waited. But no body came n i was asked to camtact another no [protected]. He also promised me same thing that the man is on the way n he will reach soon. But nobody came. Then i was asked to contact another no [protected] (jagdishbhai). He aldo repeated the same story for nearly ten calls of mine.i strongly believe a game was being played with me i dint know why. Thenon 15/05/2011 after repeayed calls to various nos [protected], [protected],[protected], [protected] i was given another no that was of the technician Mr Jay [protected]. He was the guru of all of his seniirs. He accepted the call n did not even bother to talk. Anyone can imagine what pain does that cause especially if i called him atleast 20 times. Becos he was the one who was finally goin to do it. But all these effort n all these calls were in vain. I wonder how this company survived this long fooling customers like us. I wish them a very bad luvk n regret my decision of buying a symphony air cooler. I would have been better of if i had bought a local cooler cos i would hav save more than half the money n would hav got a better service cos being local sellers these ppl want to maintain customers. Atleast i wouls not hav been taken on a ride like these symphony ppl have done to me. I m so angry with them cos my 6 month old baby cannot sleep in this hot climate. N i told these ppl also the aame thing but they r all heartless ppl.
Manoj [protected].

Tower sites

Need to contact for suppy location for tower installtion.

symphony jumbo junior — water motor not working

HI IAM RACHACONDA MADHU SAI ([protected]) I HAVE BOUGHT THIS SYMPHONY JUMBO JR. AIR COOLER ON 30/04/2011 AND WITHIN ONE MONTH ITS WATER MOTOR STOPPED WORKING AND I CALLED SYMPHONY'S HEAD OFFICE IN AHEMADABAD AND THEY GAVE ME A NUMBER OF MR. SURESH ([protected]) AND I HAVE BEEN CALLING HIM SINCE 15 DAYS AND HE IS PICKING UP THE PHONE EVERYDAY AND PROMISING ME TO COME IN THE EVENING BUT HE NEVER TURNS UP.
I HAVE SEEN LOT OF COMPLAINTS AGAINST SYMPHONY IN THIS FORUM AND I SERIOUSLY STARTED TO DOUBT ABOUT THIS FORUM DOES THIS FORUM REALLY WORKS IS IT AUTHENTIC BUT ANYWAYS IF IT IS PLEASE TAKE SOME KIND OF ACTION AGAINST THESE PEOPLE SO THAT A COMMON MAN STILL HAVE FAITH IN THE SYSTEM.
THANKS
RACHACONDA MADHU SAI
[protected]

Recently i bought aircooler shyphony tower model 70i rs 13, 770 but due to manufacturing defect leak the water thorought the night so i complined about the problem after several complaints attend the executive told me that is manufacturing defect so they have to 50% of the unit but i asked entire unit replacement because i bought this 8/4/2013 this is under warranty i found immediately the problem and try to call center number but not worked after that i send message to another cusmer care number. now i am waiting their decision.

internal PVC pipe is broken supplier say part not available he is unable to given part cause now he is not dealers of symphony please solve my problem i am in AMBARNATH My Mob. No. [protected]

Symphony Comfort System Ltd — No Action on complaint after 4 months also

I made a complaint regarding Symphony Cooler in the month of August. Till date I'm waiting for the resolution of my complaint.

SYMPHONY COMFORT — hang the air cooler

I purchased the air cooler make " symphony winter P[protected]" since 15.05.2009 from chitrangana, daya mandir road, mandsaur. I have been doing the complaints over telephone to dealer, once i have availed the xerox copy of bill and warranty card, and call to company directly. bill till date, no service representative avail to service by company.

Please, provide the service at the earliest.

i too puchesed a kenstar air cooler from jotwani radio centre, station road, hubli my problem is water is not pumping i have registered a complaint daily from last week, still they not taken any bull action, please dont buy air cooler, bad experince

I purchase a Symphony Room Cooler, 22Ltr, from a reputed dealer in Delhi...and I am really unsatisfied with the after sale service of Symphony(a brand name in Air Cooler - Evaporative Air Coolers, Portable Air Coolers, Air Conditioners, Water Heaters, Sauna Heaters etc...in Indian Market) but their after sale service is 0, so, before Buying think about their service atleast Once.

Regards

I agree, I had a similar experience. I purchased Symphony Jumbo on 4-Apr-2010 from Noida and water pump broke down just after 3 months. After sales service is worst, phone only rings, no one picks up and if you get hold of service staff after concentrated effort, you will get some future date for the technician visit and you will end up calling them again and again and getting frustrated.

Kenstar air cooler slimline — water pumping system not functioning

I purchased Kenstar air cooler from the shop R B Zone Naya sadak at ujjain on 24.05.20110.Phone number of R B zone-[protected]). its water pump is not working from the begning and I informed in the customer care centre many times but no use nobody came to solve the problem.I would like to express my bad impression on this prodect.

From R D Gardi Medical college
Surasa Ujjain.

I am also facing problem with service & product is also not good ...
In the Service level Symphony has worst service class in Ahmedabad. I logged a complain before 15 days for faulty main motor in Diet 22ltr Model but i yet not revived from Service center. If Symphony could not cover service then Please take back Instrument & refund my Money. This is my 3rd complain withing 3 month & in every complain i have to take followup with service engineers. I think Symphony company doesn't know about customer level service after 22year's of experience in this field.
On complain No 221405** no one picking up phone or could not answer well about complain status. I also talk withMr Snehal vyas for that but he also give me another number to talk. I don't know why company not implement centralized complain center.

Vishal Lumbhani
Ahmedabad

I am 63 years old man, no body to look after me, unfortunately i purchased one symphony air cooler last year since than it is giving problem contacted your service center ph no[protected], inspite of making 20 calls in the last 20 days the complaint has not been attended to so far pl help my mobile no [protected] e mail [protected]@hotmail.com urgent

You can read about Symphony and other air coolers at:
http://indiahometips.com/buying-air-cooler.html

Purchase symphony winter model in 20-May-09, .I register the complaign in Global Power Link, Delhi.for Servicing & not cooling properly.Complaign no 2209, but i cant get any kind of response

he is right symphony air cooler services is very bad and sham full symphony stings.

i purchased a symphony air cooler 22 April 2011 from gupt&sons in dwarka sec.10 its grasses get dirty i need a mechanic from symphony for clean it as it is in warrenty priod but there is no any customer care number i found for this cause. in short symphony sitngs

very very very very very bad secices of symphony air cooler i suggest every body not to buy symphony's product its cometments are fake.

I purchased an air cooler of symphony brand 22T model at chidambaram, Tamilnadu, on 29.5.2011. When it was filled up with water, it became leaky under it. On the same day I reported the fact to the agency. They told that the tube fixing may be improper and accepted to send the service person immediately. After that I have been on contact with the agency every day. Nobody turned up yet nor no responsive reply received. I have proposed to take this to Consumer Forum. I thought that the company is a reputed company and purchased. Had I been able to search about the quality of service of the company in the web, I would not have purchased a thing from such an irresponsible company. Everybody kindly search in the web about the company purchasing any thing from any company to avoid future complications from the useless concerns.
pasupathilingam.

Water circulation motor is not working

Symphony sumo cooler

Cooler motor notworking

not give cool air

cooller is not performing well and not giving cool air

Symphony services — Regarding PAN number

HI,

i want to know pan card number, but i have only application number... i.e...[protected]. Please give the needful things as early as possible.

Symphony Services — need the PUK-2 code

By mistake my sim PUK-2 code is Blocked, so please give the my sim PUK-2 code.
MY MOBILE NUMBER. [protected]




thanks.

By mistake my sim PUK-2 code is Blocked, so please give the my sim PUK-2 code.
MY MOBILE NUMBER. +91-[protected]

Symphony Services — Delay in Issue of receipt for refundable payment made for airtel mobile postpaid

hi,

I have taken airtel Mobile postpaid connection from below person and paid rs 399 against initial payment and it cna be refundable at the time of mobile service disconnection.

Symphony servcies
office no. 10, ground floor, vora place, mg road next dena bank opp to TATA indicom galary, khandivali west, M-67.

Its being 3 weeks, I am following up with Piyush and kavitha for the receipt(I was told that, will get in the 1 st week), every time I called, I was told they will send the soft copy of the receipt, but till no updates.

I have warned them, that incase I dont get response, I will complaint against them, but it is of no use.

I want Airtel to take strict action this dealer who is spoiling the Airtel services image. I have disconnected other services only to take airtel connection because I believe airtel provides better service.

I request the concerned authorities to provide my receipt.

Thank You
Pallavi Sunkari
pallavi.[protected]@gmail.com

AIRTEL BROADBAND SERVICE — No response

My land line number[protected] is not working for the last one week, I have been trying to register a complain with customer care, very time they put my call on hold then is disconnected.

I tried with 121, 198, also other[protected] to register a complain but in vain and frustrated.

Reason every time we are log on to their add the by time the call is tranfered to customer excutive is kept on hold then is disconnected also they are charging to my hand set number.

This way they are cheeting the customer purposely, If this type of customer service continues in India Aitel will soon loose its market share in the near future.

Request to help us sort out this problem soonest possible.

Water Leakage

Water is being leakeed from the instrument for last few days. However, water is being leaker, getting current while touching the geyser and water is not getting warm.better dont purchase air cooler.

Dear Sir/Madam,

I have a complain regarding the decision of dumping ground in Crossing Republic area which is declayered the first global city.

We have invested a lot amount to book a flat in crossing republic city and we are normal service class people and we are facing a panic situation of tension that if dumping ground will be there then it will harm us.

Kindly take the action and stop Ghaziabad Nagar Nigam for building dumping ground in Crossing Republic.

This dumping ground issue is affecting more than 5000 family lefes who has booked their dream house in crossing republic

We all will be highly thankful for your support.

Best Regards,
Preeti Roy

I agree to this

The dumping ground in front of Crossing republic is going to spoil the living condition and is going to raise health concern. Authourities must understand that such things must be kept out of residential area and particularly never to a world class township, which is going to be populated soon. Alternate location for the same need to be looked for.

It's truely a ridiculous decision to make a dumping yard in the vicinity of a so -called India's first global city. people's money is just wasted.

I truly agree that its a ridiculous decision by government as it will effect all the families which are planning to move to their dream home. I request government to please take a step as its a question of thousands of families.

The dumping ground in front of Crossing republic is going to spoil the living condition and is going to raise health concern. Authourities must understand that such things must be kept out of residential area and particularly never to a world class township, which is going to be populated soon. Alternate location for the same need to be looked for.

Is Law & Order situation in Ghaziabad is so poor that they even can't decide where a dumping ground should be? The area decided for dumping ground (near Crossings Republic) have residential place of over 30000 family. And such decisions from GDA or who so ever is just to harass builders & buyer's. This decision should be cancelled immediately elase it will be a bad decision in the history of Ghaziabad progress.

This is very bad decision to build a dumping yard near crossings republic global city. This will badly affect the life of 30000 families. How authorities can take such kind of decision which badly affect the common people life? I request the concerned authorities to cancel this decision immediately otherwise lac of people will be badly affected.

Dear All,

Kindly think about 1Lacs people which they will living in Crossing kindly shift your Dumping Ground in other place with help of Builder.


Kindly think...

We will pay the 25 Lacs flat cost in 35Lacs because of House Loan.

Think...

We will very grateful GNN and Mayawati ji

Please look at this matter and take the decision in favour of innocent people.

Regards
Brijesh

I do not know where has this dumping ground issue has come there are already other issues exists which are not solved yet and now the news of this dumping ground issue has worsen the situation. One common people work so hard to get his dream house and due to some people they have to face such problems .
If this dumping ground is made, it will ruin the life of common people and their dreams will be shattered.

I do agree. It never be happen.It is the question of health concern & it should be taken seriously.If the dumping grount was to come there why Govt.give the clearence for housing project. its not fair at all.

I agree to this

I truly agree that its a ridiculous decision by government as it will effect all the families which are planning to move to their dream home. 215

i think ...govt n gda r so stupid...they r literally nonsense..cant they think beyond makin money...they just nothin 2 do wid ppl they r such jerks who think me, i, myself ..

I agree with this. We people have spent our entire income only to find this follish thing coming up and not wonder whether we shall shift or not and this may cause serious health hazards to all.

I fully agree with above views. GNN should not have approved dumping ground near to such a upcoming india`s first global city where nearly one lakh population is to reside that too when one of the prime responsibility of nagar nigam is to provide hygienec atmosphere.

Guys, Don't panic. Court has provided stay order on that dumping land to Ansal on 29/01/2010 and Ansals is building their project 'Aquapolis' on that land now. Dumbing ground has been moved somewhere else now. I got a unit booked in Ansal's Aquapolis. Cheers.

Guys, Please check map for 'Aquapolis' it is too far from that site and different site. It is next to ABES college

Its not solved yet, still discussion is going on,

http://in.jagran. yahoo.com/ news/local/ uttarpradesh/ 4_1_6283406_ 1.html

There is a protest done by the residents of Crossing republic against this dumping yard on 20.04.2010. Please join that.

Guys, I also agree to this. This is complete nonsense driven by GDA

Guys I am agreed with this. Please join protest against this on 20.4.2010

Its very bad decision to build a dumping yard near crossings republic global city. I think, It, s wrong step taken by autorities. Our life will be effected. Hope, authorities shall be takes such a positive decision to stop this type of project where human living areas.
Now, again I request the concerned authorities to cancel this decision immediately otherwise lac of people will be affected.

Dear Friends!

I appreciate you all are getting togather and protesting dumping ground issue. I also want to be the part of this good deed could you please let me know as to where are we to get assembled for the protest.
Also could any one of you tell me the site etc wherein I can get the updates on dumping ground and the plan of the GNN or government on the dumping ground issue.

I totally agree on this. Public living will be affected a lot with the dumping ground. It is really a condition of playing with lakhs of public lives. If dumping ground decision had to be taken, then the whole Crossings Republik project should not have been approved by government and started. If there were no housing project there, nobody could have any objection on making dumping ground over there. The decision of making dumping ground just goes against public faith on government. People are spending their hard earned money to get a healthy and better livelihood and if this is so with such a big project, there can't faith on bigger projects going on in NCR or anywhere in India. I am fully against the dumping ground location near Crossings Republik, Ghaziabad.

I completely agree with this noise created by people who have bought flats in crossings & who will be the worst hit.Government must take a stock of the situation and court needs to intervene to stop this unscrupulous act.The politician who are in favor of this dumping yard must understand, how would they have felt had they been the affected party.Entire political lobby must understand, that it is the common people only who will be affected, and being the representatives of masses, these politicians can not go against the public interest.

We have invested a lot amount to book a flat in crossing republic city on the sacrifice of our day to day needs and quality education of our children. We are facing a panic situation of tension that if dumping ground will be there, then it will very harmful to us and there should so many health problem specially to our old aged parents & kids.
Dumping ground in Crossing Republic which is finalized on false facts submitted in their project proposal. It is also voilating the 'Site Selection criteria (point no 7, 8, 9, 10)" definded in MSW Rule 2000.

We all will be highly thankful for all of your support.
Sangeeta Singh

This is completely a insane decision by Allahabad HC. HC should have thought of the residential complexes built around the area. Town and country planning department should have been consulted before placing such verdict. All residents of Crossing Republik should unite aong with the builders assocition and protest against the dumping yard.

Sandeep Das

Ajnara Gen-X

Dear Sir/Madam,

I have a complain regarding the decision of dumping ground in Crossing Republic area which is declayered the first global city.

We have invested a lot amount to book a flat in crossing republic city and we are normal service class people and we are facing a panic situation of tension that if dumping ground will be there then it will harm us.

Kindly take the action and stop Ghaziabad Nagar Nigam for building dumping ground in Crossing Republic.

This dumping ground issue is affecting more than 5000 family lefes who has booked their dream house in crossing republic

We all will be highly thankful for your support.

me too also facing same problem as well as there is lot of people staying sournding . please have look into it


Thanks
Dharm

Yes, after one season it will not work.

The company is losing faith day by day in IT market,

I too had initiated a PF transfer. Its been more than a year now still i hve no intimation from the PF office about the transfer. When i went to the PF office no one there was able to provide me with my PF balance. It is rediculous that it is so difficult to get our own money back...

bought one air cooler on vivek, s on 6.5.2011.but the air coller have some problem last three days no reply on viveks &symphony company. so please send one person to solve my problem .[protected]

Symphony cooler diet 50 water pump not working

With reference my complaint No GH-KM-9E14006 dated 09 May 2014 at 03 PM has been not attended after passing 04 days and I have remind the complaint many time at mob No-[protected]. These types of practices is loosing costumer trust.

Symphony Geyser — Gyser not working from the very first day

From the very first day when I brought my Gysyer, i have lodged an complaint that my gyser is not working. Now this was an item that was not tested and was provided to me...although i had requested for it... After 1-2 days an engineer came to fix the problem, but was not able to rectify it.
1. The problem was that the power of the gyser was not working...Engineer tried to affix this but was not able to do this. When he said to sign me on the job sheet, I told that I will not sign as I am not satisfied with this because he informed me that theres a problem with the electricity suuply i.e. your board and the water. they also told me that eitheer my gyser will be working or my RO. After that I called again to reliance telling them that I want a replacement..which they denied. This was done on 07.12.08
2. I called my societys plumber and electrician simultaneously as to check on the flow of water and electricity.They told me that the element of the gysyer is not working.
3. Again I called reliance telling them that nothing has been resolved...they again assured me not to worry and will be fine. Two days later again an engineer came and he informed that yes the element is not working and now ew should contact reliance for this. i signed the job sheet and also specifically mentioned that I need a replacement for this.This was done on 14.12.08.
4. After this I again called reliance stating all these things. They told me that it will not be replaced. Only the parts will be done.
5. so, again I went there after 3-4 days when nothing was resolved. in the meantime, my mother was to be taken to the hospital as she was critically ill. Now, this I informed to them, they again told me that now an engineer will come from Symphony (the brand) the next day. I said no, because this is the third time. Also, I had to take her to hospital. if they can come at 10 then can cum. I specifically mentioned not to come after 10.
6. But they came at 1Pm and when I told them...they told that they were only given the time slot of 1pm. They checked it on but was not able to rectify.
7. Till today... i am waiting for a resolution to this problem...plz plz do help me.

Also, i have reported to the Head of teh department of the store, but he ignored me.

Please help me!!

Symphony geyser Complaints - no installation /not receiving calls



No installation /not receiving calls
I purchased geyser from Shalimar Garden, Sahibabad (Ghaziabad) from Shri Vaibhav Electronics (Ph.No.[protected], [protected]) - not very good dealer on 14.09.2008.

Last full year (every second day) geyser not working properly.

I make a complaint to Symphony vide complaint No.101009. They told that some material not available, but 15-20 days has been passed but no one has come, we are trying their phone at [protected], [protected] (Switched-OFF). Another no. is [protected] trying, nobody can answer properly.
It is frustrating, we have actually called more than 1000 times but all in vain phone expenses must have been 1000 Rupees or more.

I have purchased symphony- two gysers 3 months back and they stopped working about 2 months after purchase, one by one . after filing a complained, Mr. Bhattacharyajee ( kolkata ) was quite cooperative and helped foollowing the matter. Inspite of all this there nothing has been done regarding this. It is distressing to see the state of our country!!!
we understand we loose out on so many of our educated citizens to foriegn countries.

Symphony — cooler throwing water

i purchased a symphony junior sumo cooler 1month back.now its throwing water and m unable to use it.plz advice.wat to do

Symphony — not what was promised

i was promised a cooling like an air conditioner as long as humidity was low (before monsoon). I have received the product olny today & after using it for only few hours I have realised that all the promises made were absolutely false. I told them that I have no open windows in my room where I intent to install a cooler to which the dealer said that it is absolutely fine but their own literature says that it sholuld not not be insatalled in a closed room. I am really feeling cheated & taken for a ride. Please help me in recovering my money.
Sandeep Kwatra
[protected]

I am also facing the same problem.
I bought a cooler 70 I from Ashish Electronics, Sadar Bazar on 19-May-2013.
Since than I am asking for help and running pillar to post, but no body is ready to help.
Dealer is in a relax mood as he has done his part of selling.
Symphony is not ready to take any action on request placed through website/SMS/IVR/Ashish Electronics(visited 2 times in person).
This is the first time I witness a company and an associated dealer, who are not bothered at all.
I will recommend to not to buy Symphony cooler products and also suggest to buy your electronic goods from a retailer of a good reputation.

Symphony Air Cooler — power supply

DEAR SIR
PURCHASED A WATER COOLER ON 07.04.2010.WTHIN A MONTH ITS SWING SYSTEM WAS
NOT WRKING I MADE A COMPLAINT IN 15.4.2010 BUT WAS NOT SOLVED AT THAT TIME,custamer care very poor,your delar jainsons -tirunelveli stops not responting ,showroom used aircooler delivered for me
AND SUBSEQUENTALLY SEASON WAS NOT FOR COOLER AND I FORGET THAT COMPLAINT
subramaniana
engineer
[protected]

I have purchased a Symphony Air Cooler(Jambo) last year. Now it is not working due to water pump not working and water dripping out. So it is request to send a service engineer with pump and other spares. I also send a mail to your customer care.

I hope you must under stand the customer's complaints and hope for your best service as soon as possible.

Gopinath Das
Jindal steel & Power ltd
M-[protected]
Raigarh, Tamnar

water motor is not working

Water motor is not working

I am a Symphony Air Cooler customer of their product model WINTER.
I had bought the product on 15 Aug 2009.
The water pump of the cooler jammed and I had registered the complaint around 7 days back, at Perfect Services, Gandhi nagar, Jammu.
The complaint number is C07. I have been following it up on a daily basis but nobody has turned up.
I have contact mr Ravi and send sms to him(ASC Owner)
I have also contacted company representative Mr Ashok([protected]) at least 5 times, But no response.



My Address and contact number is as follows:
Rahul Verma
691/3, Vinayak Nagar, Muthi
Jammu, 181205
Mobile - [protected]