[Resolved]  Symphony Services — No response for Airtel Broadband Connection

Hi,

Myself Prithwiraj Shome, logged my details for airtel broadband connection in airtel site. As a response to that, executive claiming as Airtel authorised sales person came to meet me with assurance of connection within 3 working days. I deposited 1000/- rupees for 512 Kbps(the executive told me the speed would be 512Kbps for symphony employees under some offer) unlimited offer.

Till date i did not receive any call or any other intimation. I was given number[protected] for any further clarifications( Later i found out its Radix Solutions). Contact person - Asha.

I called them up, then they told me that port is not available in my area. When i asked for the reason they told they will inform me later. Then onwards, whenever i try to reach them they disconnect the phone.

Now my questions are:
1. If port is not available why did they took 1000 rupees along with all the documents.
2. How do i manage to get back the money.

Regards,
Prithwiraj Shome.
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Aug 13, 2020
Complaint marked as Resolved 
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Symphony services — Regarding PAN number

HI,

i want to know pan card number, but i have only application number... i.e...[protected]. Please give the needful things as early as possible.

Symphony Services — need the PUK-2 code

By mistake my sim PUK-2 code is Blocked, so please give the my sim PUK-2 code.
MY MOBILE NUMBER. [protected]




thanks.
By mistake my sim PUK-2 code is Blocked, so please give the my sim PUK-2 code.
MY MOBILE NUMBER. +91-[protected]

Symphony Services — Delay in Issue of receipt for refundable payment made for airtel mobile postpaid

hi,

I have taken airtel Mobile postpaid connection from below person and paid rs 399 against initial payment and it cna be refundable at the time of mobile service disconnection.

Symphony servcies
office no. 10, ground floor, vora place, mg road next dena bank opp to TATA indicom galary, khandivali west, M-67.

Its being 3 weeks, I am following up with Piyush and kavitha for the receipt(I was told that, will get in the 1 st week), every time I called, I was told they will send the soft copy of the receipt, but till no updates.

I have warned them, that incase I dont get response, I will complaint against them, but it is of no use.

I want Airtel to take strict action this dealer who is spoiling the Airtel services image. I have disconnected other services only to take airtel connection because I believe airtel provides better service.

I request the concerned authorities to provide my receipt.

Thank You
Pallavi Sunkari
pallavi.[protected]@gmail.com

AIRTEL BROADBAND SERVICE — No response

My land line number[protected] is not working for the last one week, I have been trying to register a complain with customer care, very time they put my call on hold then is disconnected.

I tried with 121, 198, also other[protected] to register a complain but in vain and frustrated.

Reason every time we are log on to their add the by time the call is tranfered to customer excutive is kept on hold then is disconnected also they are charging to my hand set number.

This way they are cheeting the customer purposely, If this type of customer service continues in India Aitel will soon loose its market share in the near future.

Request to help us sort out this problem soonest possible.

Water Leakage

Water is being leakeed from the instrument for last few days. However, water is being leaker, getting current while touching the geyser and water is not getting warm.better dont purchase air cooler.

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