[Resolved]  T24 Mobile — fraud t24 mobile

Address:Bharuch, Gujarat

hello
my name is prateek shrivastava , i have purchased a T24 sim card of no
--[protected] on 13th feb from big bazar outlet at bharuch throgh mr
baval at there at 4 pm and submit document, till today it is 8 days
but my sim not activated , i knew before that is i am taking risk of
purchasing a non reputed brand sim , but i purchased
.
again and again when i called T24 customer care they said my document
has been submitted please call for verification , i said here is no
network in my sim and it shows sim registration failed while i insert
sim in mobile, i tried in many cell but same so they said we cant
help call the outlet from where you purchase the sim,
but the person MR. BAVEL has very casual approach and he always said
it will --KAL PADSO ACTIVATEHO JAYEGI and disconnect the call , I call
him 4 times with 2 days gapes but he has same answer--KAL PADSO
ACTIVATEHO JAYEGI and cut the phone i dont know what his problem i ask
him to return sim so he said money will not give u back ,so i want to
know what i do with unactivated sim, i stay in kosamba it is not
possible for me to go bharuch daily, i went there after 2 days 15th
feb 2013 as Mr baval ask me to come.fare of bharuch through and far
is 60 rs.
also I recharged 3 times my old sim with 50-50-50 rs because mr baval
always has casual approach and taking customer very lightly and
customer cant do any thing

Pleae help if you also can help
My t24 sim no-T24 sim card of no --[protected]

prateek shrivastava
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Prateek,

Greetings from Future Group. I am Priya. We have taken a note of your issue and have escalated it to the concerned team. They will get back to you soon.

Regards,
Priya.
Future Group Care.
Dear madam

Please tell what is problem today i again checked but found the same issue and no meaning of contacting yours big bazar robot Mr bhaval now you replied as usual casualy, please note that it is 9 days for purchasing the sim. but it think your department only sell SIM, not activate, really dont know what is problem, please if you are unable to activate please i am not going to wait more and more .
Please refund my money because as i am checking in other sites same issue faced by other customer again and again.
So please tell me when it activate or not
I have also send 2 mails 2 your apelaiteguj mail id and customerservices but no reply there and contacted many times to your customer care
Dear Prateek,

Greetings from Future Group. Our team has been working on it and your issue will be resolved in 1-2 working days.

Regrads,
Priya.
Future Group Care.
Dear madam
thanks for your valuable comments, but now you began to use mr Bhaval form your big bazar bharuch t24 outlet representative statement but really its frustrating and i am wasting money on calling and time also, today i got surprised when i called mr bhaval and he asked again after a long time for my local reference which i filled on 13th feb 2013 and till now he was using as same your statement, i dont know why you pupil diverting and making fraud to your customers.
i talked him he assure for Wednesday i also said if this SIM not activated till Wednesday then give my money back because i dont want that to gift you
please assure me that it will not create a scene there or any problem for 51 rs and you will return it.
Because its not such big issue that your team working and taking 3 week to activate a sim

Thanks

Prateek shrivastava
[protected]
Dear madam

I will return this SIM tomorrow date-28 feb 2012 because i checked, it is not activated by you till today, so please reject the document for sim no -[protected], i will return it to BIG bazar bharuch t24 outlet . i discussed same with Mr. bhaval today .
SIM no-[protected]

Thanks regard
Prateek shrivastava
[protected]
Dear Prateek,

Greetings from Future Group. I am Priya. We request you to call on 59059 for further assistance.
In case of any further queries, kindly let us know. We will be glad to assist you.

Regards,
Priya.
Future Group Care.
returned sim on same day fraud t24

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