[Resolved] T24 Mobile — GPRS not working

Johari

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

I am T24 constomer, my cell no is [protected]. I am strugling for GPRS activation since last 15 days. So many times talked to coustomer care for sending the GPRS setting. They always says that now they have sent and you might be recieve the same within 20-30 minutes. Still I was not get this setting.
So we called coustomer care and manualy did the setting as per their advise 2-3 times. Still GPRS not working.

On 06-Jan-13, I have talked to Rina at Big Bazar Amanora Township, Pune. Still issue is not resolved.
I have even recharge data plan for 100 Rs for 1GB for two month validity.

So help to resolve mu issue ASAP.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Johari,

Greetings from Future Group. I am Priya. We have escalated it to the concerned team. We will get back to you soon.

Regards,
Priya.
Future Group Care.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Johari,

This is to inform you that currently we are in the process of optimization of the network hence there is an impact on the GPRS services in this area. Our teams are already working on the same. Request you to bear with us.

In case of any further queries you can get in touch with us we will be glad to assist you.

Regards,
Priya.
Future Group Care.