[Resolved] T24 Mobile — POOREST NETWORK..FALSE PROMISES!! | |||
Priya from FUTURE GROUP assured me many times to resolve the problems/deficiencies from their side but proved to be utter failure.Their product/services is still full of problems-poor network,call-drops,voice-break and no recharge even after payment.Its been more than a year and a half to show their working culture and corrupt practices.The complains and their assurances are on record which were made on this forum on Apr 22,2012 (assurance given on Apr 24,2012), Sep 17,2012 (assurance given on Sep 18,2012 with Ref. Id 7432),Sep 26,2012 (not even a comment from their side) and Oct 1,2012. In spite of several written and oral complains followed by assurances and reassurances,nothing has been done.Customer care executives not even picking up calls,may be directed from management,to resolve my problem.They even assured me to place a repeater within 3 months in May,2011 for which they are silent. I would like to slam them on the following points: 1. When Future Group incapable of providing service to any specified area/place then why pleading customers to use without any caution? In my case,my home is just opp. to Big Bazaar,VIP Rd where they distributing sim without any network coverage. 2.The co. should take consideration in lieu of services..in my case no services (which co. itself accepts) then why charging at full cost? 3.Who will compensate for the job I have lost in telephonic interview?Is it justified?Do think without taking your company's side.Its bizarre that not even a call made to confirm and resolve..its purely an insensitive attitude to your customers' grief. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
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FUTURE GROUP is fooling customers with a bait of T24.