[Resolved] T24 Mobile — Problem of internet,not solved | |||
My T24 mobile no is [protected]. I am using T24 mobile internet with their GPRS pack of Rs. 96. But after the day i have recharged, i am facing a continuous problem that my net connection actives for exactly 40 mins. After 40 mins it stops data transfer or disconnect. With this problem i called the customer care they take a complain and told me that it will solved under 48 hours. But after more than 7 days gone,the problem still happening. My complain no is PNR[protected]. They done nothing with my problem.So i just want to ask you,is this your service? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Pranay,
This is to inform you that currently we are in the process of optimization of the network hence there is an impact on the GPRS services in this area. Our teams are already working on the same. Request you to bear with us.
Regards,
Priya.
Fuure Group Care.
This is to inform you that currently we are in the process of optimization of the network hence there is an impact on the GPRS services in this area. Our teams are already working on the same. Request you to bear with us.
Regards,
Priya.
Fuure Group Care.
Ms Priya this is not area specific. Technical team is fooling you. Even Appellate is not responding. See the following complains of mine. REF no. PNR[protected] and PNR[protected]
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+91 89 7621 2121
Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
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Greetings from Future Group. I am Priya. We have taken a note of your issue and have escalated it to the concerned team. They will get back to you soon.
Regards,
Priya.
Fuure Group Care.