[Resolved]  T24 Sim Card, Big Bazaar (Kalyan) — GPRS Not Working though I Paid for that.

Address:Thane, Maharashtra

Dear Sir,
My name is Mayank Pandey and I am living in Shahad(W), Kalyan.
My Mobile number is +91-[protected] which is of the Company "T24" launched by Future Group.
I Bought the SIM card from Big Bazaar, Kalyan (Metro Junction) yesterday on 14th August around 6:30pm (18:30) , and also
---> I had done the Recharge of 49/- for GPRS Plan of 1GB for 1 Month <---
They said that GPRS will Start within 2-3 Hours, But that DID NOT HAPPEN.
I Called the Customer Care at "52121" but they were as if THEY DONT EVEN CARE; I Called them 4 Times Since Yesterday, even though I've given them ALL the DETAILS of My Problem still they say something else than My Problem and DON'T HELP ME in Anyways, the Worst from them Came today when I Called the Customer Care and I was discussing My Problem with them and THEY SIMPLY DISCONNECTED THE PHONE WITHOUT LISTENING TO ME.
I have NEVER LAUNCHED A CONSUMER COMPLAINT, this is THE FIRST TIME because thats too much of Suffering.
I Hope I get Some HELP from Your Side as I EXPECT a LOT from You !!
Thanks,
Regards,
Mayank Pandey.
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Aug 13, 2020
Complaint marked as Resolved 
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GPRS — SIM card not working

My mobile number is [protected].

I activated my GPRS on 9/7/09 at night. I was asked by the customer executive on 121 to switch on and off after i store the GPRS settings which I did so.

After switching on the mobile says " INSERT SIM CARD" even though I had not touched the SIM CARD.

what have you done with my SIM CARD. pl rectify its urgent.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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