[Resolved]  T24 Sim From Big Bazaar — T24 SIM blocked

Dear Future group

I have purchased T24 prepaid SIM at BigBazzar ,Chinchwad.The number is [protected].
At the time of registration I have submitted photo and copy of driving license.
However now SIM is outgoing barred and call to this SIM is given IVRS message
"This number is temporarily out of order".
When I got in touch with Custmorcare T24 they said the Application ,photo, and documents are no provided by Big Bazar Chinchwad.While they issued me the SIM card only after I have given photo,Id and address proof to them(Big Bazar)
Pl see why Big bazar Chinchwad has not submitted Photo and Id proofs of my SIM to T24 even after 1 month and T24 SIM is blocked without any fault of mine.
I can easily forget about this SIM since other SIMs are frreely available ,while Big bazar has taken 30 Rs for this and offered as incentive for purchase of Rs 4500/- from Big bazar.
Now activate the SIM at ealriest.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

Your connection has been blocked under Services blocked on CAF non Submission of documents. Kindly submit the necessary documents at store for service re-connection.

Regards,
Priya
Future Group Care
My SIM is "PUK Blocked". Please reset it for me. My T24 Number is [protected]
Dear Customer,

Hi, I am Priya from Future Group.I have taken a note of your issue and have shared your contact details to the concerned team. They will get back to you soon.

Regards,
Priya.
Future Group Care.
Dear Customer,

I am Priya from Future Group Care.

Please follow the below mentioned procedure.

Your PUK code is[protected], after entering the PUK it will ask for the PIN number and it would be 0000 OR 1234 by default, two times you have to give the same PIN no. And whenever you switch off the mobile it will ask for the PIN.

Hope this solves your problem.

In case of any further complaints, please feel free to contact us. We will be glad in assisting you

Regards,
Priya
Future Group Care
Hi Priya,

Our number [protected] has been blocked for PUK... please help on this

Regards
Srikanth

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    +91 90 0786 2472
    +91 22 6644 2200
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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