[Resolved]  Tanishq / Diamond Pendant — No billing / Valuation Bill-Tanishq Kolkata-Gariahat

Dear Sir ,

I have exchanged the Old New Tanishq Diamond Pendant for Gold Ring . The Diamond pendant was a year old with a valuation certificate and as per the Tanishq policy they deduct only making charges and Melting charges ( which is 8% from the Current Value of the gold and Diamond) . But in my case they deducted from the purchased value and did'nt tell me the basis of calculation even when asked for they told me we do not tell and give any certificate . Would like to tell you that I ahve purchased the Diamond last year of Rs 10,500 exclusive service for which they have pais only Rs 7000/-

When I have urged them to cancel my transaction Executive at Tanishq Gariahat -Kolkata told me that the bill is prepared we can't roll back and even started behaving badly .

I request you to kindly intervene and help me in getting the clear picture out of this .

Thanks and Regards
Manish Varshney

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