[Resolved] Tata Aig — Rejection of Life insurance policy - Tata AIG
This is in response to the matter regarding the due insurance policy No. C[protected] in our favor. I would like to throw some light on the injustice done to a person (my husband Late Mr. Raziuddin Saiyed) who also worked heartily for your company.
Following are his case details.
1- The policy owned by him, was active when he was alive. He paid the premium on a regular basis for 4 years. No inquiry was set during the transactions of any premium for 4 years and hence the premium amount summed up to Rs. 50, 000 approximately.
His treatment was done at Lokhat Hospital on the condition that the bills will be paid from the insurance money because he was the only earning member of the family.
2- After his death, the inquiry unearthed that Mr. Raziuddin Saiyed was suffering from diabetes. This was known to everybody in your organization when Mr. Raziuddin was working. Hence the policy became void unexpectedly and also the half paid premium amount.
3- Mr. Raziudding Saiyed also worked for Tata AIG and remained on top position in the Gujarat sector for a long time.
4- As a result we are in debt of Lokhat hospital. We have paid half premium already so I personally request your company to pay atleast the committed bill amount of Rs. 1 lakh directly to Lokhat hospital.
After rejection of the claim from your company, the process of reminding of the premium came to us. How can a person pay a premium for a policy which has been already rejected?
If your company can commit such mistakes like not enquiring about the person before starting the premiums and sending request to pay the premium after rejecting the policy, then how come you can cancel the whole policy (including the premiums) on customer negligence?
Moreover I request your executives to revise such complex policies in which innocent people like us become the victim. For further correspondence I can show all the detailed documents if required.
Complaint marked as Resolved Aug 13, 2020
[May 12, 2015] Tata AIG Insurance customer support has been notified about the posted complaint.
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