Tata-Aig Life Insurance — Tata-aig life insurance - signature forgery | |
Dear sir / madam, This is to inform you that i, ms. Chetna karnani, as a policy holder with tata - aig, have been misguided by your associate regarding my investments with them. Bajaj capital insurance broking ltd, a broking channel associate with your organization (Agent / broker code - 318763) had mis-sold a policy namely – tata aig invest assure ii (Policy no. U[protected]. I was not informed about your allocation charges nor was the sales illustration or the general amendment form signed by me. Even in the form, the phone number mentioned is not mine but of the person representing bajaj capital. Also to bring to your notice, i have never worked with hsbc as mentioned in my policy bond. Neither have i submitted any income proof as compared to the document that mentions a ca certificate submitted. As a customer, this entire incident is unacceptable and uncalled for. If this is the ethical value of your associates, then i am left with no other options but to report this as an offense at an appropriate organization. I would really appreciate if this matter is taken care of on an urgent basis and the entire amount invested be refunded to me at the earliest as i have already lost out on non-negligible bank interests. I look forward to a fast response from your side. Best regards, (Chetna karnani) Ph – [protected] The above mentioned letter was given to tata-aig on 15th december 2009, to which they have replied: According to irda, the policy holder has an option to return the policy within 15 days and since i have crossed that 15 day period they cannot do anything about it. They are unable to realise that i have lodged a complaint for signature forgery and mis information and that has no time period. Please help me. Was this information helpful? | |
 1 Comment | |
By looking back, now I feel that there was intentional delay by Mr. Dheeraj Arora affected my cancellation of the policy within the free look period. Since he don’t take my calls and not submitted my policy for cancelation, So I urge you to look in to the matter and kindly check these officers who are maligning the image of Bharti Axa life insurance by doing such fake signature and fraud.