[Resolved] Tata AIG Motor Insurance — COMPANY IS NOT GIVING CLAIM OF POLICY | |
I have taken Insurance for my car Chevrolet Spark (No. - HR 19D 8636) from TATA AIG on 02.07.11. Due to negligence from executive who makes insurance she made the policy on other name i.e. Ibrahim and cover note on my name i.e. Sube Singh. I came to know that policy is not on my name when I had given my car for accidental repair to the workshop 08.10.11. I asked the workshop executive to continue the work as the assurance is given to me from tata aig side that the renaming on the policy will be done and effective date of policy will be 02.07.11. I received an endorsement letter on 25.10.11 from TATA AIG which is attached with this complaint. The letter clearly suggest that the endorsement has been done on my name. But now also Tata Aig executive (Mr Mridul Mishra) not ready to give claim to my policy and arguing that I should pay cash to the workshop owner and take the car, company will not give any claim for this accidental repair. According to the executive company will only give claim for next accidental repair. Without my mistake I have to pay the price this is not justifiable. I want that company should pay my claim as I am not in position to give the cash. Car is standing at workshop from last 15 days. I haven’t received the policy yet (Its nearly 5 months i had made the policy). Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 92 4740 1666
Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
We understand that the policy name stands corrected on our records. However, we are unable to provide you with a copy of the policy document in the absence of your contact details and address. Hence we request you to kindly provide us with the required details so that we can assist you on priority.
We request you to kindly write to us on our email id [protected]@tata-aig.com or call us at our 24 hrs helpline number [protected]. Our customer service officers shall be glad to assist you.
Yours sincerely,
Customer Service Team
Tata AIG General Insurance Company Ltd