| Address: | Thane, Maharashtra |
DEAR SIR,
I HAD PURCHESED TATA ARIA THREE WEEKS AGO. I MET AN ACCIDENT WITH MY CAR. MY CAR WAS INSURED & WAS GIVEN TO BALAJI CARS SERVICE CENTER GHODBANDER ROAD BRANCH. THE BRANCH MANEGER MR.PAUL HAD COMMITED ME THAT WITHIN 10 TO 12 DAYS I WILL GET MY CAR BACK, BUT NOW AFTER 16 DAYS THEY ARE SAYING THAT THEY HAD NOT MADE TATA ARIA'S PARTS. NOW THEY SAY THAT THEY HAVE BRING PARTS FROM PUNE. THAT MEANS I SHOULD'NT HAVE BUYED TATA ARIA IT WAS BETTER I WOULD HAVE BUYED A AUTO RIKSHAW?
BECAUSE THEIR PARTS ARE EASLIY AVIABLE IN MARKET. I AM SHOCKED TO HEAR THAT NO PARTS AVAIBLE IN BALAJI CARS SERVICE CENTER GHODBANDER FOR 16 LAKHS CAR .
I HOPE U WILL SOLVE MY PROBLEM AS SOON AS POSIBLE. Was this information helpful? | 
I have purchased Tata Aria in May 2011 and it has done 4500 kms and I had planned to go by road trip during my diwali holidays which starts tomorrow and I don’t have the car in which I wanted to go.
How can a company like TATA Motors which is an internationally reputed company not ask its dealer to stock warranty parts with them and why does it take weeks for a small part to come from pune to Ahmadabad when there are daily direct flights, trains and buses?
Why is a customer harassed for services and warranty?
As on today 26th of October 2011 my Tata Aria is still with the Tata dealer and my holidays are spoilt.
Kind Regards,
Shrujal Patel.
From: Tata Motors-Complaint Reference [mailto:[protected]@tatamotors.com]
Sent: Thursday, October 20, 2011 12:39
To: [protected]@cardprinters.net
Subject: Complaint Registration
Dear Mr. SHRUJAL. Thank you for registering your feedback through Web with Tata Motors.
Your Registration details are:
Complaint Reference No: 1-[protected]
Complaint Area: Parts Related
Preferred Dealer: CARGO MOTORS - ASLALI
Dealer Contact No.:[protected]
Dealer Personnel: NIRANJAN KHAMBETE
Regards,
TATA-MOTORS
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