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Name of the Owner : T.MUTHURAJALINGAM
Address of the Owner: Mallar Illam, 47/21, Hebar Road, Beemanagar, Trichy 620001.
Selling Dealer code: 91698
purchase date:[protected]
Date of delivery :[protected]
Chassis No. MAT 614064 BRF 00953
Engine No. 2.2L QICOR 09 EYYJ10580
Model : TATA - Aria- Pride 4 x 4
Reg. No. TN 45 AT 1771
Dear Mr. Gopinathdhayalan,
We regret to inform that, Please refer our previous mails. Since, M/s. Vst Motors, Trichy and TATA Motors peoples were not interested to solve the problems and not able to resolve the problems, we request to sent an Engineer from TATA Motors. But, still date there is no response from TATA Motors.
As we already explained our mail dated 24th May 2012, the complaint attend by the VST Service station, Trichy was not useful and they could not able to repair the car, with in 5000 Kms again the clutch system has failure and they cant able to solve other complaints. For our, 24th dated mail there is no response from your side and VST Service station.
As such, on 8th June 2012 at 28, 000 kms, we have sent the car to VST Service Station, Trichy for the same repeated complaints. They have simply keep the car 8th, 9th, 10th and on 11th June 2012, they have found the clutch system failure and informed us Clutch plate has to be changed.
This was informed by us to you over phone call, it was understood the Service engineer may be visit to VST Service station, Trichy on 19th June 2012. And then we have to wait for another 9 days for your engineer visit?????????? and you have informed us, the VST people will sent a car for time being usage. Thank you, Please keep the word.
Again and again, we like to inform that,
The quality of materials, performance of the Car and service are very very poor.
The car is failure model.
The clutch system is not with stand even on road condition for 10000kms. But, we have purchased 4 wheel drive car at high cost. We don’t know what is usage of the 4 wheel driving system and how to use the 4 wheel driving in sandy soil with this failure clutch system.
With in 28, 000, we need to change the clutch plate 3 times .
The Navigation is not working properly. You could not able to rectify it for more than 9 months.
Beeping sound in this car, you cant identify the fault in the wiring system and not rectified.
The rear door fixed by the VST body shop, is not good quality and not fitted in correct position, heavy dust flow from the door.
The wiper water spray is not working satisfactorily.
The Lifting Jack supplied by the TATA motors is not satisfactorily. We have suffer 2 times on road and it was replaced by the VST Service Station. ( Because of, it was not working)
The Phone- Blue tooth system not working properly.
Heavy wobbling, the tyre fully damaged with in 25, 000 Kms, there is no needful action from your side.
The rear side park light and danger light very dull no bright light.
The reverse light is not use full, we cant use the light at night time for taking reverse the car.
For our complaints, there is no action taken by the TATA Motors.
Please refer our previous complaints and think about our sufferings because of the non performance of the car and poor quality of materials and poor quality of service by TATA Motors and VST Service Station, Trichy. Even though, the car is in the warranty period, we are facing so many problems ( lacking of service, no spare parts availably, all are major repairs, high cost of spares, long duration for each and every service (minimum 5 days), as such we don’t have a hope TATA motors will take care beyond the warranty period.
As such, we cant bear with TATA Motors for long time for the repeated complaints. Already we have approch the VST Service station and you, for more than 20 times with in 28, 000 Kms. The TATA Motors cheated us, by collecting very huge amount of Rs. 18, 50, 000/- for this car.
Please take necessary action to find the permanent remedy immediately, and we need TATA motors Confirmation on these complaints to do not occur in future, Other wise we cant taken the car from the VST service station, Tichy, please take back the car and repay the money or replace a new car at your earliest.
Thanking you
T.Muthurajalingam
[protected]
Address of the Owner: Mallar Illam, 47/21, Hebar Road, Beemanagar, Trichy 620001.
Selling Dealer code: 91698
purchase date:[protected]
Date of delivery :[protected]
Chassis No. MAT 614064 BRF 00953
Engine No. 2.2L QICOR 09 EYYJ10580
Model : TATA - Aria- Pride 4 x 4
Reg. No. TN 45 AT 1771
Dear Mr. Gopinathdhayalan,
We regret to inform that, Please refer our previous mails. Since, M/s. Vst Motors, Trichy and TATA Motors peoples were not interested to solve the problems and not able to resolve the problems, we request to sent an Engineer from TATA Motors. But, still date there is no response from TATA Motors.
As we already explained our mail dated 24th May 2012, the complaint attend by the VST Service station, Trichy was not useful and they could not able to repair the car, with in 5000 Kms again the clutch system has failure and they cant able to solve other complaints. For our, 24th dated mail there is no response from your side and VST Service station.
As such, on 8th June 2012 at 28, 000 kms, we have sent the car to VST Service Station, Trichy for the same repeated complaints. They have simply keep the car 8th, 9th, 10th and on 11th June 2012, they have found the clutch system failure and informed us Clutch plate has to be changed.
This was informed by us to you over phone call, it was understood the Service engineer may be visit to VST Service station, Trichy on 19th June 2012. And then we have to wait for another 9 days for your engineer visit?????????? and you have informed us, the VST people will sent a car for time being usage. Thank you, Please keep the word.
Again and again, we like to inform that,
The quality of materials, performance of the Car and service are very very poor.
The car is failure model.
The clutch system is not with stand even on road condition for 10000kms. But, we have purchased 4 wheel drive car at high cost. We don’t know what is usage of the 4 wheel driving system and how to use the 4 wheel driving in sandy soil with this failure clutch system.
With in 28, 000, we need to change the clutch plate 3 times .
The Navigation is not working properly. You could not able to rectify it for more than 9 months.
Beeping sound in this car, you cant identify the fault in the wiring system and not rectified.
The rear door fixed by the VST body shop, is not good quality and not fitted in correct position, heavy dust flow from the door.
The wiper water spray is not working satisfactorily.
The Lifting Jack supplied by the TATA motors is not satisfactorily. We have suffer 2 times on road and it was replaced by the VST Service Station. ( Because of, it was not working)
The Phone- Blue tooth system not working properly.
Heavy wobbling, the tyre fully damaged with in 25, 000 Kms, there is no needful action from your side.
The rear side park light and danger light very dull no bright light.
The reverse light is not use full, we cant use the light at night time for taking reverse the car.
For our complaints, there is no action taken by the TATA Motors.
Please refer our previous complaints and think about our sufferings because of the non performance of the car and poor quality of materials and poor quality of service by TATA Motors and VST Service Station, Trichy. Even though, the car is in the warranty period, we are facing so many problems ( lacking of service, no spare parts availably, all are major repairs, high cost of spares, long duration for each and every service (minimum 5 days), as such we don’t have a hope TATA motors will take care beyond the warranty period.
As such, we cant bear with TATA Motors for long time for the repeated complaints. Already we have approch the VST Service station and you, for more than 20 times with in 28, 000 Kms. The TATA Motors cheated us, by collecting very huge amount of Rs. 18, 50, 000/- for this car.
Please take necessary action to find the permanent remedy immediately, and we need TATA motors Confirmation on these complaints to do not occur in future, Other wise we cant taken the car from the VST service station, Tichy, please take back the car and repay the money or replace a new car at your earliest.
Thanking you
T.Muthurajalingam
[protected]
I have a Tata aira car purchazed on 31st march 2011 from Gunnine motors Patna, Bihar.Aap gari ka add to aise dikhate ho jaise paharo ke liya hi bana ho sayad aankho ne meri us technology ko nahi parakh paya jise aap Marketing kahte ho. Sir Intercooler itna niche hai ki hamesa tutte hi rahta hai. Aaj tak maine 5 salo me Alloy Wheel tutte nahi deka tha all ready mere pass Scorpio, UVA, Bolero Ford Figo hai par itni ghatiya gari q tata ne banai. Aap ke company me saaman bhi nahi rahta hai. Behtar hota Hamari gari Aap le lete. Mai to Thak gaya hu.