[Resolved]  Tata Broadband — ADSL line not installed

--- On Thu, 28/8/08, ravindra nishad <[protected]@yahoo.co.in> wrote:

From: ravindra nishad <[protected]@yahoo.co.in>
Subject: Fw: Complain!!!
To: "internet. services" <internet.[protected]@tatatel.co.in>, "internet. services" <internet.[protected]@tatatel.co.in>
Date: Thursday, 28 August, 2008, 9:40 PM


Dear Sir, There is no reply since the compalin is mail.It was been told that your complain is going to resolve with in 48 hours, If you people are uncapable to give an ADSL connection then refund my money, I thought that I would get any solution from Mr. Shankar (ASM) but he also belong to the same category of the sales executive who gave me the excuse, not reciving phone but not an solution.Mr. Shankar gave me the excuse that he is handling 150 people he cannot observe each and every case personally, If I am in touch with him from 19/08/08, how he can give me such excuse. You people have no respect for customer, you all are just increase my mobile bill and nothing else. I did a great mistake by TATA connection, you have made a customer a beggar. It is kind request to you that if you can forward this complain to DGM, and his contact number, when and were I can meet him. If you do not resolve my complian in next 24 hours I will take his complain to comsumer court. Arvind Nishad.[protected].



--- On Tue, 26/8/08, ravindra nishad <[protected]@yahoo.co.in> wrote:

From: ravindra nishad <[protected]@yahoo.co.in>
Subject: Complain!!!
To: "internet. services" <internet.[protected]@tatatel.co.in>, "internet. services" <internet.[protected]@tatatel.co.in>
Date: Tuesday, 26 August, 2008, 9:07 PM

Dear Sir, I am unhappy by the service given by TATA TELESERVICES, because I had booked a ADSL line on 9/08/08 till 19/08/08 I am didn't got any reply, then on 22/08/08 Line got installed with the number[protected] & A/c[protected] after Speaking to Mr. Shankar (ASM). And the executive told that the ADSL line will be installed on same day or the very next day; but today is 26/08/08 the line is not yet installed, I am trying to call Mr. Shankar Das and the executive both, They are not receiving my phone calls and I even SMS about the complain But they didn't the call .
I want to ask that does it takes so much time to installed the line.



If you can installed the line in two days then istalled the line otherwise refund my

money back of Amount 561/-.



It is a kind request to you please look into the matter and revert me as soon as possible.



Arvind kumar Nishad

[protected]