Tata Credit Card — Changed Annual Fee for Free card

Address:Pune, Maharashtra

Hi,

I am using Tata Credit Card from 15 months. Card # xxxx xxxx xxxx 8685.

When I took this card, the sale person given me commitment that this card is free and there will be no annual fee any time, Now I got monthly statement and they changed me annual fee.

Last time also they change me annual fee ( complaint #[protected] and then after 1 month the reversed the change, and now again done same think.

I have added complaint now. complaint #[protected].
Can you please let me know when it will get resolve?

With warm regards,
ANAND SOMANI | Software Engg.| Persistent Systems | [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Anand,

We are extremely sorry for the inconvenience caused to you. Thank you for sharing your contact details, we will get in touch with you. You can also write to us at nvariyava.[protected]@tatacapital.com.

Regards,
Tata Cards
Don't buy TATA Card as they are giving wrong commitment to sale there card. I was using this card from 1 yr and when i want to redeem the points in 'World of Titan, J.M. Road, Pune' they are not ready to redeem the point as 'they have not recevied EDS machine from TATA'.
When I given compliant to TATA Customer care[protected], they are saying go to croma and other outlet instead of 'World of Titan'.

As per document which provided by TATA CARD Sale person and TATA Card company, says that we can redeem then points in 'World of Titan'.

Finally I have planned to cancel this card.

I am very very disappointed with TATA Card, other who planning to buy this card, thing 100 times...
Still[protected] complaint is open, . TATA Card customer card sstill ( from 1 months ) resolving this issue. I don't no how much time they take to resolve one issue..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    995
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information