Tata Docomo — 3G Dongle - Cheating Services

Address:Bangalore, Karnataka

Junk services and on top of that cases in high court on customers!!! First of all.. No 3G services in Vignana Nagar - BUT SOLD THE DEVICE TO ME. I raised a ticket. Technicians visited and said that setting are proper and escalated to backend team. BACKEND TEAM CONFIRMED NO 3G SERVICES IN VIGNANA NAGAR. SO... I surrendered the device because I'm not satisfied with 1kbps speed. ASK YOUR TATA - MANAGING DIRECTOR TO USE HIS DEVICE IN VIGNANA NAGAR!!! HE WILL COME TO KNOW!!! I was told that, I get money back in 60 days. 120 days completed!!! No is bothered about this!!! I called up customer care. They said to visit koramangala branch. I visited koramangala store today. They said where ever you purchased - you visit there. So I went to Indiranagar opp. to reliance digital today. Those stupids again told me to visit koramangala store. >>> Meaning you people are playing with customers. TATA Docomo are cheaters. I write some 1000 blogs on this and on my experience. You stupids don't have proper procedures to handle the things? How come bill is getting generated when device is deactivated/surrendered with in a weeks time of purchase??? On top of that cases in High courts and daily calls from Delhi!!! Are the customers are bevacoofs or what? First of all no receipt - you are giving when we purchase a 2500 device? WHY????? Totally illegal business!!! No stupid is bothered about customer complaints. When we revisited the koramangala store, We need to wait for 2 hours just to have 2 minute discussions with Nodal officers???? Are those CMs or PMs - That much busy with meetings??? Time is most precious to every one. Each buffalo should undestand that!!! Do some thing and sort this problem out!!! No thanks Govardhan. Tata Docomo 3G # [protected] Note: Don't purchase any dongle from tata docomo. 100% cheating only. I was told that from PIN 560001 to 560100 (i.e 1 to 100) pincodes of bangalore, 3G is avaialable. Vignana Nagar comes to 560075. Once I connected I got 1kbps speed. Senior technicians visited and confirmed that, Setting are proper and escalated the issue. Backend team confirmed that no 3G services in Vignana Nagar. 100% CHEATING!!! TODAY ALSO THEY ARE TELLING IT IS AVAILABLE. I SAID, I PURCHASE ONE MORE DEVICE NOW FROM YOUR STORE, SHALL WE BOTH GO TO MY HOME IN VIGNANA NAGAR? No response from store manager!!! Cheating Cheating Cheating!!! PLEASE STOP PURCHASING TATADOCOMO DONGLES AND LET THE COMPANY SHUTDOWN ONE DAY SO THAT TATA COMES TO ROAD TO UNDERSTAND THE VALUE OF QUALITY SERVICES!!!
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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