[Resolved] Tata DoCoMo 3G — internet service | |||
sir me ne tata docomo ke 2 SIM liya hai, 3G SIM 110 me 1GB, me ne 07 tarik ko mobile no [protected] or 12 tarik ko [protected] internet activation ke liye diya tha or sath me formilities bi puri ki thi or abhi tak ye dono sim activate nahi ho paya hai. aap ko batana chahata hu ki yadi kisi prakar ki problem hai to mujhe bataya jai because mera kam project ka kam internet ke karn ruka hai. yadi problem solve nahi hoti hai to mujhe majburan labour court me jana padega. thanking you anand kumar choudhary Was this information helpful? | |||
Apr 24, 2017 Complaint marked as Resolved Verified Support Dec 21, 2011 Tata DoCoMo Customer Care's response Dear Mr. Vijeet Mathur, Greetings from Tata Docomo! We sincerely apologize for the inconvenience caused to you. We would like to inform you that, as per vide docket number GBL[protected] our concerned department spoke to you regarding recharge leftover was lapsed and updated the resolution. Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]. Thanks and Regards, Customer Care, Tata Docomo. | |||
 4 Comments | |||
Comments
TATA DOCOMO 3G — Wrong Info from Care,cost me losing 720 MB usage
i have recharged my mobile for 3G service by rs.751 for 2GB,30 days validity on 7th oct2011.My validity ends on 5th nov2011,as on this date i was left with 720MB unused.i called customer care,he suggested me to go for a recharge of Rs.90 "for 100MB,30 days validity plan and told me that my unused 720MB of previous month will be carry forwarded in this and after recharge i can use 100MB+720MB=820MB for next 30 days.i went to docomo outlet(frazer town,bangalore).i confirmed the same from the person sitting there(Ms.Salvy).she confirmed me the same and done my recharge,but after recharge my leftover 720MB was lapsed and i'll get only 100MB.Now,all the CCA,the one in the store and the one on the phone is telling,"sir we can't do anything,why u recharged".It is such a un professional behaviour from them,and i can't expect this from such a big brand.
Now,i wanted that either 720MB will be credited to my account or some other compensation would be given by the company.
please do the needful.
Vijeet Mathur
[protected]
Hi Anand,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO
Hi Anand,
We would like to inform you that the number has not been activated. Kindly visit any of the nearest TATA outlet for better assistance.
Thanks and Regards,
Customer Care
Tata DOCOMO
We would like to inform you that the number has not been activated. Kindly visit any of the nearest TATA outlet for better assistance.
Thanks and Regards,
Customer Care
Tata DOCOMO
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Tata Docomo — Tata DoCoMo 3G Service
When will be Tata DoCoMo 3G service launched in Hyderabad? If it is already launched can you give the details? I am very much interested in 3G service and want to take one as soon as possible.