[Resolved]  Tata Docomo — 500 rupees worth Recharge money disappeared immediately in few mins after recharge

Address:

Bangalore, Karnataka

My sister did a recharge in a shop that she normally does and it was not a less amount, 500 rupees worth Recharge money disappeared immediately in few mins after recharge early this week in bangalore. This is not the first time its happening with her, its 3rd time, every time she called customer care they assured her that next time it will not happen and that they were not aware what is happening or how it happened. They also washed off hands by not taking the responsibility of sorting this problem. The company should be ashamed to do these kind of scams with common public who dont have enough money to lose like this.. its really aweful, and i am thinking that i should file a complaint at some place where it can be heard and attended as i have lost all hopes and very very disappointed. I have even told all my friends and relatives not to trust this service. Can someone please guide or provide some help in this regard.

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