[Resolved] Tata Docomo — Abusive words used by your customer care executive. | |||
Hello Sir/Madam, I am Nitish Kumar Bandari holding the number [protected]. I am overwhelmed by the service provided by TATA DOCOMO. Some breaking news alert pack got activated automatically without my notice as from morning i didnot use the phone. i just called 198 the complaint help line number and finally a hindi speaking customer care pundit recieved it. i explain the whole thing and he in turn said me to not to type this or that. i replied i didnot type or pressed any number and didnot recieve any calls he replied "GAAND MAARLO" and hung up the phone. Is this the service provided by TATA DOCOMO or this the language should be used when a customer is speaking with a good language. you can check the record. but i want my balance back and action on the executive. If it is the company ethics then let me know. Thanks & Regards, Nitish Kumar Bandari. Was this information helpful? | |||
May 23, 2023 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
And the Customer Care feedback service was not accessible and responded 'BUSY' evrytime i called immediately subsequently after the call...
Dear Mr Bhandari,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally to understand your concerns regarding the above complaint. However, we are unable to contact you, since your call was not reachable. we would like to inform you that the Vas service has been deactivated and also the amount credited to the account as goodwill.
Thanks and Regards,
Customer Care
Tata Docomo
We tried to speak to you personally to understand your concerns regarding the above complaint. However, we are unable to contact you, since your call was not reachable. we would like to inform you that the Vas service has been deactivated and also the amount credited to the account as goodwill.
Thanks and Regards,
Customer Care
Tata Docomo
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Tata Docomo — Abusive Customer Care
The Customer Care disconnected the call when i asked for Complaint Registraion....Complaint fr the Recharge on my no [protected]...150 recharge from Freecharge-no notification of any sort on what basis the recharge would amount to!....PATHETIC Customer INterface and Intimation!!....Highly Disrecommended.....