[Resolved]  Tata Docomo — MNP problem

Address:

Bangalore, Karnataka

I am Pradipkumar Rane.I am TATA-Docomo customer.My mobile number is [protected].
I wanted to convert this mobile number in Airtel.

So I sent SMS to 1900 to get a porting code on[protected].
I got a porting code (TX156818) which was valid upto[protected].
I was not able to apply for MNP before the validity of porting code[protected] because I was busy.

I sent SMS to 1900 again on[protected] to get a new porting code.
I got a new porting code (TX692136) which is valid upto[protected].
I applied for MNP in Airtel's showroom on[protected].

On[protected] I recieved a SMS from 1901 saying that "Request rejected by donour due to the Porting code does not match the donour allocated porting code for this number"
I visited TATA Docomo showroom(100 Feet road,Indira nagar,Bangalore).The executive checked and told me that in TATA Docomo records showing the old Porting code(which was supposed to be expire on[protected].He told me that by[protected] evening the query will be resolved.

I visited again the same showroom on[protected]and asked the same executive about the complaint. He called somebody and told me that by[protected] morning you will get the SMS.But still at 11.30AM on[protected] I didn't recieved SMS from TATA Docomo.

SO I tried to call Nodal officer(Sureshkumar L) on [protected],but it was either busy or not responding.
then I sent mail to him on nodal.[protected]@tatadocomo.com, but got no reply.
Then I tried to call Appellate officeron [protected] .it is also busy or not responding.Then I sent E mail to appellate officer on appellate.[protected]@tatadocomo.com mail ID.
Now I got a auto generated reply from appellate officer (Benjamin Joe).

Still I am waiting for any call or SMS from TATA DOCOMO.
I am frusteted and angry for the response of the TATA DOCOMO customer care.
It is the hopeless service I have ever experienced.

Pradipkumar Rane
[protected].