[Resolved]  Tata Docomo — TATA PHOTON PLUS HARRASMENT

Address:Bangalore, Karnataka

TATA PHOTON PLUS' CUSTOMER SUPPORT CALL ME DAILY TWICE/THRICE BEFORE THE MONTHLY BILL IS DELIVERED TO ME. THEY KEEP CALLING US TWO WEEKS BEFORE THE DUE DATE AND ASK FOR PAYMENT. THIS IS HARRASMENT.

MOREOVER, I DID NOT PICK THEIR CALL ONE DAY AND THEY CUT THE CONNECTION THE SAME DAY EVENING. THEY ARE CREATING SERIOUS TROUBLE.

MY PAYMENT DUE DATE IS STILL 2 WEEKS LATER.
FROM TWO DAYS, I AM UNABLE TO USE INTERNET. IT SAYS: Error 628: The connection was terminated by the remote computer before it could be completed.

HAVE TO RAISE THIS ISSUE IN CONSUMER COURT.

PHOTON PLUS NO: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Ravichandrams,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

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