[Resolved] Tata Docomo — Bill generated even after repeated cancellation request- | |||
Sir/ Madam, I was using tata docomo photo plus internet card in aug 2012 and the performance was too bad, even after many complaints no action is taken by them to improve the internet access speed, this plan was free for two months and i have asked customer care to disconnect before 2 months complete due to poor performance and i stopped using the tata photon. however, they did not cancelled the connection and generated bills for that.. now they are sending legal notice to pay the amount this is embarrassing. kindly help to take action on this photon no [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata Docomo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, we would like to inform you that your number has been permanently disconnected as per your cancellation request and your account holds an outstanding amount of Rs. 2537/-. We request you to clear the same as usage is reflecting in your bills.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that your number has been permanently disconnected as per your cancellation request and your account holds an outstanding amount of Rs. 2537/-. We request you to clear the same as usage is reflecting in your bills.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Customer Care
Tata DOCOMO.