[Resolved]  Tata DoCoMo - Buddynet — cheated and false deduction of money

Address:

West Bengal

i am already a buddynet member and my balance always got deducted when i surf facebook and orkut thorough mobile. though as stated officialy its free. several times it happens, i call customer care they are saying different thing at different time. this is fustrating my balance reduces dramatically every time i surf facebook and orkut. and no one helps me!

i already complaint them and they told me that only home page of i.e only my profile page is free if i view any other pages then they will cut my balance. when i try to said that if i visit other profile or write something in wall then it is also within the same site so why balance cut? they said no that is external link how ridiculous they dont know the meaning of domain/subdomain or external link. and last but not the least when i try to said this they cut my phone and send 2 sms from customer care that is your complaint no xxxxx is successfully resolver you have been charged according to tariff so no balance refund and 2nd sms hope you are satisfied with our resolution.

satisfy? when they did not even listen and cut the ph of customer then a customer become satisfied? and the technial part they told me seems like joke but its true.
it is so pathetic that they are triciking customer ( if what they said only home profile page is free but in official website it said those sites surfing are free for buddynet) for money!

so my two cents please stay away from this operator they tricks ur & fooled us and deduct our money. i have never see any co like this.
bye bye god bless you and your cheater company.