[Resolved]  Tata Docomo — Unauthorised debit in Mobile Balance

An Unauthorise debit in Mobile Balance was done by your Company
In spite of my various request your representative are not lodging
My complaint Mobile No. [protected] Date 25.10.2009
On 25.10.2009 No SMS or CALL done between 3 PM to 5 PM from My Mobile
but You have deducted 3+7+3+7 = 20 from My Balance.
No body has used my Hand Set or Sim Card nor my self or My family member
has used the phone than how These type of cheating has been created by your staff.
Ffrom 25.10.2009 till date I have spent 12540 seconds with your Customer Care executive, Supervisor & Senior Supervisor Mr.Amarjeet Singh Sandhu, but no one is agree to lodge
my complaint regarding this
When No one has used My Cell Phone or Sim Card how this type of blunder mistake happen.
My humble request to authorities that kindly make an inquiry in this matter.

Tata Docomo is cheating with many people in the same manner and they have only one reply that we can't do any thing.TRAI Officers are requested to random checking of these type blunder cheating by Mobile company like Tata
Padam Bansal, Gondia

in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.

we want such sites like www.babuchak.com

& it also has a very good scheme to win mobile phones at rs.10 only.

Now in the market there are 2 players to recharge tata-docomo online

1. www.babuchak.com (Free of cost)

2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)

I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center

Tata Docomo — unauthorized debit of balance amount

My tata docoma mobile No.[protected]. I recharged my mobile with Rs.60/- on a full TT offer on 16.11.2010. On 17.11.2010 Rs.30/- automatically deducted from my balance amount. On lodging complaint against this with customer care executive, the amount was refunded to me on 19.11.2010. Thereafter after 2-3 days again Rs.30/- deducted from my balance. I have lodged complaints twice but the amount yet to be refunded. This type of money gaining drills of mobile service providers be stopped. It will create not only bad impression of the company but also unnecessary disturbance to customers, like me, those who are using mobiles only for making calls. Request refund the amount immediately.

Tata Docomo — UNAUTHORISED DEBIT IN BALANCE

On 29/04/2011 Rs 10/- were deducted from my preapaid balance by saying that some Yuvi pack was activated while I have not actrivated any pack.On 30/04/2011 again rs. 3 were deducted for some game pack.Customer care is not able to trace the issue and sayong that I have activated some game pack by Internet while I have not login in last 15 months.Also they are not resetting my internet password so that I can login and deactivate the service



VIKAS GANDHI
[protected]/[protected]

Sir
Rs 10 credited today.I am thankful for your response.Please check for Rs. 3/- debit and provide password for online login.thanks