[Resolved] Tata Docomo — WRONG DEBIT FOR CALLER TUNE CHARGES | |
TATA DOCOMO HAD SEND ME SMS FOR CALLER TUNES AND ASKED ME TO CALL ON TOLL FREE NO. IN THAT SMS THERE WAS ANT MENTION OF CALLER TUNE CHARGES. IT WAS ALSO NOT MENTIONED THAT ONCE YOU WILL DIAL THIS NUMBER, CALLER TUNE SERVICE WILL BE AUTOMATICALLY ACTIVATED. I JUST DIALLED THAT NUMBER AND IMMEDIATELY BY RECOREDE MESSAGE I WAS INFORMED THAT CALLER TUNE SERVICE IS ACTIVATED AND AMOUNT OF RS.45 GOT DEBITED FROM RECHARGE AMOUNT. HERE ME POINT A CONSUMER SHOULD BE GIVEN FULL KNOWLEDGE ABOUT ANY FREE/PAID SERVICE AND AS PER TRAI RESOLUTION NO PAID SERVICE CAN BE PROVIDED TO CUSTOMER WITHOUT HIS CONSENT AND IN MY CASE I HAVE NOT GIVEN MY CONSENT VERBALLY OR BY SMS. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.
we want such sites like www.babuchak.com
& it also has a very good scheme to win mobile phones at rs.10 only.
Now in the market there are 2 players to recharge tata-docomo online
1. www.babuchak.com (Free of cost)
2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)
I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.
we want such sites like www.babuchak.com
& it also has a very good scheme to win mobile phones at rs.10 only.
Now in the market there are 2 players to recharge tata-docomo online
1. www.babuchak.com (Free of cost)
2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)
I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center
in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.
we want such sites like www.babuchak.com
& it also has a very good scheme to win mobile phones at rs.10 only.
Now in the market there are 2 players to recharge tata-docomo online
1. www.babuchak.com (Free of cost)
2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)
I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.
we want such sites like www.babuchak.com
& it also has a very good scheme to win mobile phones at rs.10 only.
Now in the market there are 2 players to recharge tata-docomo online
1. www.babuchak.com (Free of cost)
2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)
I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center
I am active a caller tune nanak naam chadi kal and i revised messageof it but when i am listen my caller tune it is tata docomo song not nanak naam chadi kal song WHY
i want the code of song sahan to vi nere by amrinder gill. i want to make it my caller tune. i[censored] have code of this song plz send it to my e-mail id.
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Tata Docomo — unauthorised debit of caler tune charges
MY MOBILE NO. [protected]TATA DOCOMO HAD SEND ME SMS FOR CALLER TUNES AND ASKED ME TO CALL ON TOLL FREE NO. IN THAT SMS THERE WAS ANT MENTION OF CALLER TUNE CHARGES. IT WAS ALSO NOT MENTIONED THAT ONCE YOU WILL DIAL THIS NUMBER, CALLER TUNE SERVICE WILL BE AUTOMATICALLY ACTIVATED.
I JUST DIALLED THAT NUMBER AND IMMEDIATELY BY RECOREDE MESSAGE I WAS INFORMED THAT CALLER TUNE SERVICE IS ACTIVATED AND AMOUNT OF RS.45 GOT DEBITED FROM RECHARGE AMOUNT.
HERE ME POINT A CONSUMER SHOULD BE GIVEN FULL KNOWLEDGE ABOUT ANY FREE/PAID SERVICE AND AS PER TRAI RESOLUTION NO PAID SERVICE CAN BE PROVIDED TO CUSTOMER WITHOUT HIS CONSENT AND IN MY CASE I HAVE NOT GIVEN MY CONSENT VERBALLY OR BY SMS.