[Resolved] Tata Docomo — Subject- Mis selling of TATA PHOTON Plan and Ravenous and Unjustified Behavior by Call Center and Authorities | |
this is to inform that i bought TATA PHOTON Connection and Barely used it till one Bill.. and to my Surprise it was nothing near to what they told and promised.. I got a bill of Rs. 3300/- They Charged me Rs 1 for a min usage . I made several complaints to Call Center but result was ZERO. I was mis sold that product and no 1 was listining. Then I told not to Pay any money till I am not heard. Then i got a call from Tees Hazari Court, advocate saying Your Case Now is Filed with Us and Now You Pay what they have Charged else Get ready for Court Action. I Paid the Money as I dont wanted to bear more loss in terms of Time and money and respecting our judiciory. This is erronuously pathetic state of deling with customers viz U Sell them wrong product..U charge them heavely and then file court complaint. Details of Bill Connection to Bill Payment is as Below:- Name o[censored]ser:- Manish Misra Allocated Phone No.[protected] Account No.[protected] Tariff Plan- HSIA USB 500 Min Plan TATA OFFICE ADDRESS:- C.P. NEW DELHI Credit Limit-1500 CONTROVERSIAL BILL DETAILS:- Bill No.[protected] Bill Date- 05/10/2009 Bill Amount- 3308/- Bill Pay Details Reciept No.[protected] Date- 29 Jan-2010 Case File No.-PHW106/249 { CASE FILED AGAINST ME BY TATA INDICOM} MY CONTACT DETAILS NAME-MANISH MISRA M- [protected] PLACE-NEW DELHI Thank You Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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I am using tata photon from the last 4 6 months and i am in 1500/- which is the maximum package which includes (unlimited browsing and unlimited downloading) . The speed was so slow that it took 8 days to download a movie but it was not successful. First 3 months i have received a bill of 1500/- and after 4 months even though it is (unlimited browsing and unlimited downloading) I have received a bill of 2700 /- when tried to contact with tata photon customer care .. (really sucks ) hung up for 5 times . sent a mail request number : The Reference No. is 163370 on Mon 6/21/2010 4:39 PM to [protected]@tatatel.co.in and today is 1-july 2010 no response . I AM NOT WITH THE INTERNET CONNECTION FROM THE LAST 1 MONTH . Tried to contact with Nodal Officer Mr. Dheeraj Chatlani on [protected] . And his phone does not works …
Whats the haq ??
If you still wants to purchase TATA PHOTON + post paid ..
go ahead ……
MANOJ TULASI
Tata Photon Account No :[protected]
Mobile : [protected]
[protected]@dell.com