[Resolved]  Tata Docomo — Subject- Mis selling of TATA PHOTON Plan and Ravenous and Unjustified Behavior by Call Center and Authorities

this is to inform that i bought TATA PHOTON Connection and Barely used it till one Bill.. and to my Surprise it was nothing near to what they told and promised.. I got a bill of Rs. 3300/-
They Charged me Rs 1 for a min usage . I made several complaints to Call Center but result was ZERO.
I was mis sold that product and no 1 was listining. Then I told not to Pay any money till I am not heard.
Then i got a call from Tees Hazari Court, advocate saying Your Case Now is Filed with Us and Now You Pay what they have Charged else Get ready for Court Action. I Paid the Money as I dont wanted to bear more loss in terms of Time and money and respecting our judiciory.
This is erronuously pathetic state of deling with customers viz U Sell them wrong product..U charge them heavely and then file court complaint.
Details of Bill Connection to Bill Payment is as Below:-

Name o[censored]ser:- Manish Misra
Allocated Phone No.[protected]
Account No.[protected]
Tariff Plan- HSIA USB 500 Min Plan
TATA OFFICE ADDRESS:- C.P. NEW DELHI
Credit Limit-1500

CONTROVERSIAL BILL DETAILS:-

Bill No.[protected]
Bill Date- 05/10/2009
Bill Amount- 3308/-

Bill Pay Details

Reciept No.[protected]
Date- 29 Jan-2010

Case File No.-PHW106/249 { CASE FILED AGAINST ME BY TATA INDICOM}

MY CONTACT DETAILS
NAME-MANISH MISRA
M- [protected]
PLACE-NEW DELHI

Thank You
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

DON’T PURCHASE TATA PHOTON.

I am using tata photon from the last 4 6 months and i am in 1500/- which is the maximum package which includes (unlimited browsing and unlimited downloading) . The speed was so slow that it took 8 days to download a movie but it was not successful. First 3 months i have received a bill of 1500/- and after 4 months even though it is (unlimited browsing and unlimited downloading) I have received a bill of 2700 /- when tried to contact with tata photon customer care .. (really sucks ) hung up for 5 times . sent a mail request number : The Reference No. is 163370 on Mon 6/21/2010 4:39 PM to [protected]@tatatel.co.in and today is 1-july 2010 no response . I AM NOT WITH THE INTERNET CONNECTION FROM THE LAST 1 MONTH . Tried to contact with Nodal Officer Mr. Dheeraj Chatlani on [protected] . And his phone does not works …

Whats the haq ??

If you still wants to purchase TATA PHOTON + post paid ..

go ahead ……

MANOJ TULASI
Tata Photon Account No :[protected]
Mobile : [protected]
[protected]@dell.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information