[Resolved] Tata Docomo — complaint on weekly subscription offers | |||
Sir, I am Ravikanth Danam,mobile no:[protected](tata docomo). I have very much irritatable of this network.Because last week i got a message from docomo customer care (54321)center as "you have successfully subscribed weekly news alerts.you have been charged Rs 10 and your service will be activated with in 24 hours".But i did not press any button on my mobile and also i did not get any message of this offer from docomo.But this service activated and take Rs 10 amount also.Then i called to customer care and asked them about my problem,they replied that "this is your fault sir" .like that they replied. Now this week also i got one more message as "you have successfully subscribed weekly tollywood weekly alerts.you have been charged Rs 10 and your service will be activated with in 24 hours".I lost totally Rs 20.So please be take any action on that service provider and give my amount from that network.I was too much irritatable from this service.I don't want to continue to this network.I request please solve my problem. Thanks and Regards Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
my mobile tata docomo no [protected] every week rs 10/ deduct my accountms open deducted RS10/ very inconvieniance
My number is [protected]. Every week the docomo people sending some successfully subscribed to some weekly alert. and they are reducing my balance. I called customer people. they said that I intentionally activated that service that is why it is activated. I is terrific. I am going to take Airtel back again. These fellows has no money to give the salaries to their employees. That is why they are taking the money without intimating to the customers.
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I am Madhumita Sahu, mobile no:[protected](tata docomo). I have very much irritatable of this network.Because last week i got a message from docomo customer care (54321)center as "you have successfully subscribed weekly news alerts.you have been charged Rs 10 and your service will be activated with in 24 hours".But i did not press any button on my mobile and also i did not get any message of this offer from docomo.But this service activated and take Rs 10 amount also.Then i called to customer care and asked them about my problem, they replied that "this is your fault madam" .like that they replied. Now this week also i got one more message as "you have successfully subscribed weekly tollywood weekly alerts.you have been charged Rs 30+10and your service will be activated with in 24 hours".I lost totally Rs 50.So please be take any action on that service provider and give my amount from that network.I was too much irritatable from this service.I don't want to continue to this network.I request please solve my problem.
Thanks and Regards