[Resolved]  Tata Docomo — Deduction of balance for no reason

Address:Bangalore, Karnataka

My name is Manjula HM and my mobile number is [protected].I own a Blackberry 9300 curve and I haven't activated any service on my phone but my prepaid balance is getting deducted or reduced without any usage.The last pop up message i received was JUST after recharging my number for Rs 50 and the pop up said "Data session charge:Rs 0.10.Your balance is Rs 29.35".I am NOT even browsing or downloading anything on my phone,and yet they have charged me for no reason. If Tata Docomo fails to pay attention to this matter and doesn't refund me,I will have no other choice than to move to consumer court and show them no mercy.
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Aug 14, 2020
Complaint marked as Resolved 
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Tata Docomo — not get balance and money is reduce from my account.

i had recharge my phone on 17/03/2011 with rupees 150 but yet now balance is not updated and amount is reduce from my account.my orderno.-1337068
And mobileno.=[protected]. So either do recharge or refund the money.

Tata Docomo — deduction the balance

my name is prahlad
my number is [protected]

my balance is 49 Rs on saturday (23/04/2011) and then i was using the net but my data balance is now pending but company deduct the 30 Rs for any reason, so pls return my deducted money soon

Tata Docomo — WITHOUT DOWNLOADING CHARGES DEDUCTED

CHARGES DEDUCTED WITHOUT DOWNLOADING AND WHEN INQUIRY DONE THEY REPLYED THAT THE SITE YOU OPEN WAS CHARGABLE I CANNOT UNDERSTAND THE CHARGE WAS DEDUCTED WAS FOR DOWNLOADING OR FOR OPNING CHARGABLE SITE AS ON MOBILE MESSAGE SAYS CHARGES DEDUCTED FOR DOWNLOADING. I WANT MY MONEY TO E CREDITED IN MY ACCOUNT(IN MY DOCOMO CARD BALANCE)



THANKS
JAYESH PRAJAPATI
THIS SERVICE IS HOPELESS DONT TAKE GPRS SERVICE FROM DOCOMO INTERNET SERVICE.

Tata Docomo — deduction of balance.

I am using tata docomo network last
few years,last one month rs 10 have
been deducting from my main balance
against 'super model club'
I have lodged complaint to the service
provider regarding deduction but yet
no action have been taken
so I request u to kindly take necessary
action to your end
thanking you,
yours faithfully,
a samant

Tata Docomo — deduction of balance without for any purpose

respected sir /madam,
what they had made a business ?....i don't know?
because i got irritated with this mobile service provider
again they deducted rs 15/- from my account without any reason no any service activated on my no. [protected]
and i don't have time to sit for complaint against provider like i m doing......
please refund my balance back and i will choose new provider for us
thanking you ...
i[censored] co operate with us

Tata Docomo — CHARGED ME FOR NOTHING

Dear Sir,
I am a docomo user with mobile no. [protected] and the operator charged me an amount of rs.99 for using hollywood girls valuepack. They said i activated it by clicking on a link but i just downloaded a disney image from google images.

When i tried to talk to them they said we can't help it.
dear sir,
I have already tried *191# but it says you are not subscribed to any of the services but i am being charged 5 rs per day for vov. When tried to your customer care service they were unable to help me on this. When i asked then what is vov they say we donot know, what reply is that. For the past 4 days i have been calling you and i get no help and service from your side. I guess this is the last time, if i get any other problems i will be forced to quit your network and switch to other one. And i final request i would like to know what things are free and what are chargeable on your gprs pack.
Thank you.

Tata Docomo — deduction of balance without any reason, and failing to contact customer care.

deduction of balance without any reason, and reapetedly activation of different fake services....if not solved i wil going to consumer court.....
Hi Tushar,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

tata docomo prepaid no — balance deducted without reason

My balance dedudlcted without any reason for mobile no [protected]

Tata Docomo — DEDUCTION OF BALANCE WITHOUT ANY USAGE

Daily Deduction of Data usage Charges
I, K V SRIRAM, My TATA DOCOMO no. is [protected]. I have been charged Rs. 5/- per day for data usage charges as I have not activated any data pack except 1 month 2 GB net pack. I did not receive any message regarding activation of such pack then how can they deduct such charges without informing me.
I have the same problem my no is [protected] nagpur plz look into the matter
Tata Docomo is not at all caring abt these problems...i lost almost 200/- by now, and my internet offers are also not working. its showing u have 1 gb of data to use...but its not allowing me to surf the net...bull ...tata docomo better close its network and sell peanuts...instead of stealing peoples money...

Tata Docomo — download charge

I am using tata docome No. [protected].Received a message from 20906 on 06.02.13 at 10.57 stating that " you have downloaded Glamorous model at Rs.5.00 for 48 hours. Non-renewable. I have not downloaded any thing. Please advice the concern to re-credit Rs.5 in my phone.
hi. this is kumar from chennai. me too felt the same problem. anyway i wish you all the best to find justice in your case. Thanks
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Ms. Manjula,

As per our discussion over the call, we would like to inform you that your problem regarding balance deduction has been resolved and the same was confirmed by you.

For further assistance, write to us at [protected]@tatadocomo.com.


Thanks and Regards,
Customer Care
Tata Docomo.
i am ashish anand with mobile number [protected] (karnataka circle). my problem is with the balance deduction..today i activated Rs.90 3G internet pack.. before activation my balance was Rs.266. but when i activated this pack, instead of deducting Rs 90.. they have charged me Rs 200 and my present balance has come to Rs.0.70.. i am really fed up of these deductions, ... and these are not rare, but regular... i tried to complain customer care but they are not entertaining my issue... sir, pls look to this matter seriously and solve my problem as soon at possible..
My Number Iz [protected] M again n again facing the problem saying "data session charged 0.10" M Hopeless.. please provide me my solution..

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