Tata Docomo — about unnecessary promotional calls

Address:

Deoghar, Jharkhand

Dear Sir
I am using SIM Card of TATA DOCOMO. As per the instruction of TRI , the Service Provider Company was advised not to make any Promotional calls to the customers. But The Service Provider Co. is making such calls continusly . Yesterday such a call was made on my number and asked to press a particular no. in order to activate a service. The call was received by my little son. He didn;t understand the matter and press the particular number key. Then a sum of Rs 30 is deducted from my account balance. When I contact to the customer care he said that the deducted money will not be refunded, So kindly look into the matter and do something in our favor.