[Resolved] Tata Docomo — Dongle not working | |||
I bought my Tata Photon dongle (Device number [protected]) on 15 march and given my address correctly but in the welcome mail my address was entered incorrectly due to which tata stopped my service on 27 march. I Filled my 1st complaint on 28 March and they assured me it would be resolved 31st march and till that time i have been visited tata photon retailer for 5 times but there was no response from there side.I have again putted up complaint on 31 st of march ....but still there is no response. i am suffering so much because of tata photon services i suggest you friends not to buy any services from tata as they do not know the meaning of customer satisfaction Abhishek Jain Was this information helpful? | |||
Apr 20, 2017 Complaint marked as Resolved Verified Support Apr 02, 2012 Tata DoCoMo Customer Care's response Dear Mr. Jain, Greetings from Tata Docomo! We sincerely apologize for the inconvenience caused to you. We would like to inform that, your complaint bearing vide docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim. We assure you that we are committed to resolving the issue to your satisfaction. For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]. Thanks and Regards, Customer care Tata Docomo. Verified Support May 02, 2012 Tata DoCoMo Customer Care's response Dear Mr. Jain, Greetings from Tata Docomo! We sincerely apologize for the inconvenience caused to you. We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing docket number[protected]. Hence, we would like to inform that your number has been activated and there is no issue now. For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]. Thanks and Regards, Customer care Tata Docomo. | |||
 1 Comment | |||
Comments
Myself Amit sethi, dongle number- [protected], purchased on[protected] is not working from the very first day. I have launched the complaint at CC service 20 times but no action has been taken yet. I had taken the dongle for my children as they had exams but it has been of no use till date. Please let me know till when will this dongle will start working.
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