[Resolved]  Tata Docomo — Excess call charge than the promise

Address:

Karur, Tamil Nadu

Dear sir/Madam I have recharge my mobile with 35 rs juice up as per the pack On Net calls at 1p/6s and Off Net calls at 1p/2s for 60days..am in rural area so docomo is tied up with aircel while am in another networks my call tariff exceeds...I cant set docomo manually all times because its not available in all areas..Around 70% of coverage has been given by aircel..So the customer within those area cant enjoy the juice up benefits.Its like roaming in the home state..Docomo is responsible for not covering those areas then how should the customers responsible for that..I think the docomo covers directly in major cities only so this juiceup suits there only then what ll be the position of village and rural customers they are all still paying for the juiceup without knowing this matter.A good network must provide offers equally dont do this partiality..Customers in this docomo networks are all stay here only for this cheap call rates if they know this matter they are all migrate to some other networks