Tata Docomo — false promise on product

Address:Bangalore, Karnataka

Tata docomo is selling a product in the market called tata photon max with a claim that speed of 3.1GBPS will be available. However, after buying their product and taking their post-paid connection, I found that this was false and the speed in the product is about 500KBPS only. I have logged multiple complaints on their call center, and each time they call me and claim that it is resolved but that does not happen. I cant return the product nor can I get a cheaper subscription rate. This is wrong.

Somesh
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Dear Customer,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you.

Sincerely,
Tata Photon

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