Tata Docomo — Fraud by tata photon

Address:

South Delhi, Delhi

I bought a tata photon on 14th May, 2013 from a dealer named Global Infotech through a number which is available on www.tataphotonplusdelhi.com.He is a registered tata photon company dealer. When the device dint get activated for 2-3 days.I called up the customer care and asked him the reasons. He told me that my data card was activated since before january in name of some Javed Akhtar. So some other used device was sold to me at market price. Inspite of the complaint being very simple and clear case of fraud, they are not ready to take any actions. I dont want their data card now and want a reimbursement. But they close the complain everytime by themselves and when i call them they open it saying we will do something. This keeps on happening.