[Resolved] Tata Docomo — cutting talktime/money | |||
my number is [protected], today evening i lost 15 rs from my balance with out my knowledge, on this i made a call to customer care tatadocomo 121 and try to raise a complaint on 198, but unfortunately they denied to register the complaint on this saying i was used this amount for internet, it was happened on 7:20 PM on[protected], but i was making a call on 07:22 PM, and my handset is a simple lg mobile which having basic internet setting. the customer care exectv. was saying i was used approx 9MB of data with in this 2 minute, which is impossible for any network, to download this much data, and remembering you the service of tatadocomo in mumbai is Edge not 3G. i shared this incident with my friends and find out that this is not an odd thing, many of them experience this before. so beware of looting by tatadocomo.and be alert!!! plz find solution Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Vipin,
As per our records the deducted amount of Rs. 23 has been already credited to your account. & as per your request VAS service has been deactivated.
Thanks and Regards
Customer Care
Tata DOCOMO.
As per our records the deducted amount of Rs. 23 has been already credited to your account. & as per your request VAS service has been deactivated.
Thanks and Regards
Customer Care
Tata DOCOMO.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.