[Resolved]  Tata Docomo — i disconnect my photon+ still getting bill dukes

Address:South 24 Parganas, West Bengal

I have send more than 5 times disconnection mail to tataphoton +([protected]@tatadocomo.com and [protected]@tatatel.co.in)for my postpaid connection from 6the September for my connection number [protected] .but still they didnt disconnect my service and didn't even reply to it and sending me bill every months.
please help .I am out of India and not using this.
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Apr 22, 2017
Complaint marked as Resolved 
Verified Support
May 08, 2012
Tata DoCoMo Customer Care's response
Dear Mr. Sachin,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.
Complaint comments 

Comments

Tata Photon — disconnected still bill coming

hi i sachin i disconnected my photon on jan without my permission they r running my connection and forcing for pay the bill
it is deir method to earn. deir is also another way called churn-charges. dey employ many methods like these 2 churn out money from customers. so it is nw ur time 2 churn dem. file case under 420 in magistrate court.
Dear Customer,

Kindly be informed that the complaint has been registered with docket number[protected]. The same will be resolved by 26-NOV-2012

Thanks and Regards,
Customer Care
Tata DOCOMO.

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