Tata Docomo — i got a bill of rupees 500 for the data usage even though if i had package

Address:

Bangalore, Karnataka

Useless customer service of TATA DOCOMO cannot be done anything.

Dear Mr. Rozairo,

Thank you for writing to us.

We are in receipt of your mail dated 30-Jul-2012; as regards bill related issue for TATA DOCOMO number [protected].


We regret for the inconvenience caused to you.


Please be informed that your complaint has been already registered with docket numbers[protected], which will be resolved by 01-AUG-2012 14:16, and you will be duly notified upon closure. Kindly make a note of this docket number for your future correspondence.


Please feel free to contact us for any further clarifications or call us at 121 and 198 for any complaints.


We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).


Assuring you of our best services at all times.


Warm Regards,

Srikanth.

TATA DOCOMO-Customer service.


Visit us at www.tatadocomo.com for latest offerings.

DISCLAIMER AND CONFIDENTIALITY NOTE:

The electronic communication and its contents are confidential, non-public and privileged information and are intended solely for the addressee. If you have received this electronic communication in error, please advise the sender immediately, and delete it from your system (if permitted by law). Access to this communication by anyone else is unauthorized. Any printing, copying, distribution or any other usage of this communication beyond the original addressee is not permissible, and may be unlawful. The opinions expressed here are those of the sender, and do not necessarily reflect the opinion of Tata Teleservices Limited. Tata Teleservices Limited does not warrant the accuracy, completeness or correctness of any information herein or the appropriateness of any content. This communication is for informational purposes only.







Hello CS,

Who canceled the GPRS pack on my number -[protected]. I still remember that i got a text message stating your GPRS pack is renewed ... the why am i charged 145rs for the GPRS Pack??

Gills Rozario

note:"Tata Teleservices today stands certified as ISO 27001:2005 which means our services are best in class at par with international benchmarks."


DISCLAIMER AND CONFIDENTIALITY NOTE:



The electronic communication and its contents are confidential, non-public and privileged information and are intended solely for the addressee. If you have received this electronic communication in error, please advise the sender immediately, and delete it from your system (if permitted by law). Access to this communication by anyone else is unauthorized. Any printing, copying, distribution or any other usage of this communication beyond the original addressee is not permissible, and may be unlawful. The opinions expressed here are those of the sender, and do not necessarily reflect the opinion of Tata Teleservices Limited. Tata Teleservices Limited does not warrant the accuracy, completeness or correctness of any information herein or the appropriateness of any content. This communication is for informational purposes only.
10 older messages
gills rozario
Hello Abhilash, Do you know english ?? or did you tend to see the email chain...
Aug 22
[protected]@tatadocomo.com

Aug 22

to me
Dear Mr. Rozario,

Thank you for writing to us.

We are in receipt of your mail dated[protected]; as regards billing concern for TATA DOCOMO number [protected].

Please be informed that , we tried to called up on your number its not reachable.

Please be informed that, as per your complaint has been registered already with docket number[protected], which will be resolved by 23-AUG-2012 18:56:08 hrs. Upon resolution of your complaint you would definitely hear from us.

We are also accessible from non Tata Docomo phones on[protected]toll free from TATA DOCOMO mobile phones only).

Assuring you of our best services at all times.

Warm Regards,
Srikanth,
TATA Docomo - Customer Service.