[Resolved] Tata Docomo — I recharge 250 Rs which offers 3g data, but net very slow and 3G not enabled after setting favourable network settings | |||
Sir, Myself Kanojkumar Patil from Bangalore, I am using TATA DOCOMO sim numbered [protected]. Weeks ago I was getting messages regarding 250 Rs recharge which offers 222 Rs talk time, 1GB data @ 3G speed, rest unlimited @ 2G speed for one month. So I recharged it immediately. I got talktime, installed all setting for internet, (to be clear, i put APN as TATA.DOCOMO.INTERNETHVC which is for 3G enabling) Still I am getting net at very slow speed. A google home page opens in nearly for 10 minutes. Thats too long. Whenever I call customer care, agents say that they will transfer the call to technical desk, and thats it, call will cut. And customer care prompts that "all personnals are busy right now, you can mail the complaint".. this continues for rest of the day. I am tired of this from 1 week. If they can't resolve the matter, at least they should pick the call and talk about it. This is really frustrating. And I hope this site will help me. My TATA docomo number is [protected] My alternative number is [protected]. My email id is [protected]@gmail.com Thank you Was this information helpful? | |||
Oct 8, 2015 Complaint marked as Resolved They called as soon as they got complaint and resolved. They were helpful though. Got good speed internet after that.nbmnbf, mjnbvmnvmbn | |||
 6 Comments | |||
Comments
Tata Docomo — VERY POOR 3G SPEED
My DOCOMO 3G ([protected])Data card is giving very Poor speed
They have commited me to provide unlimited speed but after a month but from last 40 daysi am facing poor speed & complaint Lot of times but they have not responded well.
Its very very poor service, Its not an 3G Its vorking as 1G. my mobile GPRS is providing much better speed than DOCOMO 3G.
Regards:
Pankaj Mishra
[protected]
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Very slow network on 3G
Bad on 3G
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
3G TATADOCOMO — SPEED VERY LOW
I HAVE BOUGHT 3G TATA DOCOMO SERVICE . WHEN I WANTED TO BUY IT THAN IT WAS WORKING VERY GOOD . BUT AFTER DAYS TATA DOCOMO 3 G SPEED IS VERY LOW. THEY SAID THAT TATA DOCOMO MAXIMUM SPEED IS 7.2 MBPS BUT AFTER 10 DAYS TATA DOCOMO SPEED IS LESS THAN 1 MBPS.