Tata Docomo — Illegal Balance Refund

pratham001

from Thane, Maharashtra

Address:

Thane, Maharashtra

Dear Sir/Mam,

I am using Tata Docomo (Mobile No. [protected]) after porting from Airtel in search of good service.

There was illegal balance deduction of Rs 100 on 15th August, 2012 from above mentioned Tata Docomo number. The customer care executives assure me twice that the said balance will be refunded. But till date there has been no balance refund.

I request you to kindly look into these matter as soon as possible.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly be informed that the amount of Rs.99 has been adjusted on your number on 23-Aug-12.

Thanks and Regards
Customer Care
Tata DOCOMO.

pratham001

from Thane, Maharashtra

Dear Sir,

Thank you very much for prompt reply. I amount illegally deducted got the credited to my TATA mobile account.

Thanks.
Prathamesh S.