[Resolved]  Tata Docomo — Internet modem not working

Hi,

My friend is facing problems with her tata photon internet since the past 5 days. It is throwing an error 678. She has complained to customer care but since the past 4 days they are saying that the issue will get resolved in a day

Kindly sort out this problem ASAP.
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Apr 20, 2017
Complaint marked as Resolved 
Verified Support
May 04, 2012
Tata DoCoMo Customer Care's response
Dear Mr. Avinash,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.
Complaint comments 

Comments

Tata Photon+ — INTERNET IS NOT WORKING

Hi,
My photon+ is not working from 6-8-10 till now and my account number is[protected] please resolve my problem and it is not showing network on desktop.

Thanks
Ibrahim

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